HD Brows
Global Education Manager
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Global Education Manager
We are seeking an experienced Global Education Manager with extensive hands-on knowledge and expertise in lash and brow beauty treatments to lead the development and delivery of a market-leading education strategy, content, and learning experience for direct-to-market businesses and international partners.
You would work across industry-leading professional brands, HD Brows, Nouveau Lashes, and more.
This role will continuously evolve our training offerings, platforms, and learner journeys to ensure they remain personality-led, industry-leading, and commercially impactful within an increasingly competitive market. The Global Education Manager will partner cross-functionally to drive innovation, embed best practices, and create a consistent global education experience that supports business growth.
The successful candidate will possess in-depth technical knowledge of professional lash and brow services, treatments, techniques, trends, and industry standards, enabling them to create credible, best-in-class educational content and training programs for a global audience.
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Salary: £40,000
Location: Barnsley / Hybrid
Key Responsibilities:
Training Strategy & Curriculum
- Own and lead curriculum management, including the development, delivery, and continuous evolution of training content, e-learning, collateral, and educational materials.
- Deliver a 12-month rolling training content calendar aligned with brand, trading, and commercial priorities.
- Champion a personality-led approach to education, creating authentic, educator-driven content that strengthens brand connection.
- Research emerging training methodologies, techniques, and industry competition and translate insights into improvements.
- Develop market-specific education strategies within a consistent global framework.
- Partner with the LMS Designer, E-Learning Designer, and Brand teams to create engaging, on-brand digital learning experiences.
- Ensure new product launches are effectively integrated into curriculum and training materials.
- Gather, analyze, and report on learner feedback and global partner training performance.
- Lead the creation and delivery of Global Train-the-Trainer programs to drive quality and consistency across markets.
- Ensure training courses and treatments meet applicable insurance, qualification, accreditation, and regulatory requirements.
- Oversee trainer utilization, training location viability, cost efficiency, and ROI of new training initiatives.
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Product Testing Support
- Provide treatment-led training insight throughout product testing and development.
- Partner with Product Management to support product profiles and provide clear treatment-led directions for use.
- Contribute training and treatment expertise to NPD/EPD launches and brand positioning.
Team Management
- Lead and manage the Training team, setting clear roles, expectations, priorities, and deadlines.
- Recruit, induct, and onboard training team members and ensure appropriate job descriptions and KPIs are documented.
- Manage team performance and development through regular reflection meetings, communication, and coaching.
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