Nteractive
Global Head of Food & Beverage
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About Nteractive
At Nteractive, we design and deliver world-class experiential, event, and conference solutions that connect brands with people in powerful, meaningful ways.
We partner with some of the world’s most influential organizations to create large-scale, high-impact global programs — from flagship conferences and destination events to complex, multi-market activations. Our work blends strategy, creativity, technology, and flawless delivery to produce experiences that truly move audiences.
Our success is built on our people. We are a collaborative, ambitious, and values-driven agency that invests in talent, encourages innovation, and empowers our teams to take ownership and make a real difference. We believe in long-term partnerships, exceptional client service, and continuously raising the bar in everything we do.
As we continue to evolve our approach to experience architecture, we’re looking for an experienced Global F&B Strategy Lead to shape and lead our global Food & Beverage strategy.
The Role
This is a senior strategic role responsible for shaping how F&B is conceived, designed and delivered across Nteractive’s global programmes.
You’ll act as a trusted strategic advisor to Client Services, project teams and clients, translating event objectives, audience insight, cultural considerations and budget parameters into distinctive, high-performing F&B experiences.
The ambition is to move F&B beyond an operational necessity and establish it as a strategic platform for engagement, behaviour change, brand storytelling and measurable client value.
You’ll combine hospitality expertise, creativity, commercial thinking, supplier partnerships, data and operational excellence to create F&B experiences that help people connect, collaborate, thrive and remember.
What You'll Be Doing
Global F&B Strategy & Experience
- Own and evolve Nteractive’s global F&B strategy and framework, setting the principles, quality standards, supplier expectations, planning tools and governance processes that define our approach across regions.
- Develop strategic F&B approaches for key accounts and major programmes, considering audience, client objectives, brand positioning, cultural context, sustainability, budget and operational feasibility.
- Position F&B as an integral part of the wider guest and event experience from the earliest stages of planning.
- Lead F&B innovation across the business, identifying emerging trends, supplier developments, service models and creative approaches that differentiate Nteractive’s offer.
- Use audience feedback, consumption patterns, data and post-event insight to inform future programme design and continuous improvement.
Client Consultancy & Commercial Strategy
- Act as the senior F&B partner to Client Services, Account Directors and project teams, providing consultancy during brief development, proposals and client planning conversations.
- Advise senior clients and stakeholders on F&B strategy, experience design, commercial trade-offs and programme improvement.
- Define the commercial approach to F&B across key programmes, balancing guest experience, client ambition, budget, supplier value, margin and long-term account development.
- Build strong relationships with clients, venue culinary teams and suppliers across regions.
- Ensure F&B recommendations are both creatively ambitious and commercially viable.
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Leadership & Delivery
- Provide senior direction to the global F&B team, ensuring delivery aligns with programme objectives, client expectations, budgets, operational requirements and Nteractive standards.
- Lead, coach and develop the global F&B team, empowering individuals to take ownership and grow their capability.
- Ensure F&B Directors and the wider team have the tools, templates, processes and operational documentation required to deliver consistently against the global framework.
- Ensure the global F&B team translates strategic direction into memorable, high-quality experiences across complex programmes.
- Maintain a high-quality global freelance F&B network, ensuring the right skills, training, tools and local knowledge are available across regions.
Supplier, Partner & Sustainability Strategy
- Oversee supplier and venue partner strategy, ensuring relationships and contracts deliver value for money, quality and reliable delivery.
- Work with the team to negotiate and scrutinise supplier agreements and commercial terms.
- Shape Nteractive’s approach to sustainable and responsible F&B, including local sourcing, waste reduction, dietary inclusivity and carbon-conscious choices.
- Identify new suppliers, service models and culinary partnerships that enhance the client and audience experience.
Cross-Functional Collaboration
- Work closely with Client Services, Production, Creative, Registration, Technical and Data teams to ensure F&B is fully integrated into the wider event experience.
- Create strong feedback loops between strategy, delivery and post-event insight.
- Identify opportunities to improve processes, standards, tools and ways of working across the global F&B function.
What You Will Bring
We’re looking for an experienced hospitality and F&B leader who combines strategic thinking, creative ambition, commercial acumen and operational expertise.
You’ll Ideally Bring
- Significant experience in F&B, hospitality or catering, with a background such as chef, catering manager or equivalent senior hospitality experience.
- A catering/hospitality degree or equivalent professional experience.
- Proven experience developing F&B, hospitality or guest experience strategies for large-scale, complex or multi-region events.
- Significant leadership and project management experience within an events or hospitality environment.
- Experience advising senior clients and stakeholders on F&B strategy, experience design and commercial decisions.
- A strong understanding of how F&B contributes to brand experience, audience engagement, sustainability, operational efficiency and commercial value.
- Strong financial and business acumen, including budgeting, forecasting and contract management.
- Excellent supplier and venue relationship management skills.
- Experience using data and analytics to identify trends, understand behaviours, support forecasting and drive continuous improvement.
- Advanced Excel skills and strong general ICT capability.
- Excellent logistical and operational management skills.
- A proven track record of delivering high-quality, customer-focused services.
- Strong communication and presentation skills, with the confidence to influence and challenge constructively.
- The ability to work at pace, manage competing priorities and remain calm under pressure.
- A collaborative, motivated and solutions-focused approach to leadership and client service.
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Why you'll love working here
- Shape the global F&B strategy for an ambitious international events and brand experience agency.
- Help redefine F&B as a strategic part of the overall event experience.
- Work with leading global brands and complex, high-profile programmes.
- Influence clients and senior stakeholders through strategic hospitality expertise.
- Lead and develop a talented global F&B team.
- Build relationships with leading culinary, venue and hospitality partners around the world.
- Work collaboratively across Creative, Production, Client Services, Technology and Event Services.
- Bring new ideas, innovation and insight into a growing global business.
- Travel internationally and work across diverse markets and cultures.
If you’re passionate about hospitality and believe F&B can be so much more than a service — if you see it as a powerful tool for experience, engagement, storytelling and commercial value — we’d love to hear from you.
Join Nteractive and help us shape the future of F&B experiences globally.
Benefits
- 33 days annual leave (including Bank Holidays)
- Hybrid working with flexibility
- Pension Scheme (5% employee / 3% employer contribution)
- Private Medical Insurance & Cash Plan
- Life Insurance
- Enhanced Maternity Pay
- Wellbeing & Inclusion initiatives (including EAP)
- Birthday Day Off
- Summer Hours
- Volunteering Day
- Rewards & Recognition incentives
- Generous Employee Referral Scheme
Other Requirements
- Ability to work from the Staines office with hybrid flexibility
- Quiet home working environment with reliable broadband (minimum 25MB download / 5MB upload)
- Willingness and ability to undertake international travel throughout the year.
- Expected travel requirement of approximately 25–30% of working time.
For further details contact careers@nteractive.com.
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