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Global Head of Sales
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Group Head of Sales
PE-backed parking and facilities services group
About our client
Our client is a fast-growing, private equity-backed company delivering car park management and soft facilities management across the UK. They partner with some of the UK's best-known retail, hospitality, healthcare, education, and transport brands and have built a strong reputation for outstanding customer service and right-first-time delivery.
Following consistent year-on-year EBITDA growth, the group has an ambitious five-year plan. Much of that growth will come from existing clients and from selling multiple group services into the same customers.
The role
We're looking for a hunter, as this role is about winning new clients: identifying, qualifying, pursuing, and converting organizations that do not currently trade with the group. Growth within existing clients sits with the Group Head of Client Relationships.
This is a newly created senior leadership role to establish, lead, and scale a group-wide sales and business development function across parking, soft FM, project management, and architecture. Reporting to the Group Chief Commercial Officer and working alongside the Group Head of Client Relationships, you will bring strategy, structure, and a scalable operating model to new customer acquisition, and build and lead a sales, bid, and business development team.
It is a Senior Leadership Team appointment sitting directly below the executive board, with the potential to progress towards broader group commercial leadership.
Key Responsibilities
- Define, own, and deliver the group sales strategy, aligned to commercial objectives, operational capability, profitability, and long-term growth.
- Establish the sales function as a credible, disciplined, and scalable group-wide capability.
- Lead annual sales planning, growth targets, market priorities, and sector-specific business development.
- Own the full new business pipeline from lead generation and qualification through to proposal, negotiation, award, and handover.
- Develop structured, evidence-led prospecting, market mapping, site research, targeting, and opportunity qualification.
- Ensure pipeline activity is accurately recorded, actively managed, and reported to senior leadership and the Board.
- Lead strategic prospect engagement, including presentations, negotiations, and senior stakeholder meetings.
- Support commercial decisions with insight into pricing, market positioning, competitor activity, and client requirements.
- Ensure new opportunity growth is profitable and free of material operational, contractual, or commercial risk.
- Establish sales governance and performance review, monitoring win rate, conversion, bid quality, and margin.
- Lead, develop, and performance-manage the Group Bids and Tenders Manager, Sales Site Researcher, and future business development roles.
- Act as the central coordination point for all strategic new business bid activity across the group.
- Partner with Strategy & Innovation on commercializing new products, services, and propositions.
- Partner with Client Relationships and Operations on qualification and handover, strengthening the transition from sales to mobilisation to business as usual.
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Key Requirements
Essential
- Significant senior sales, business development, or commercial leadership experience in a contract-led, service-led, or multi-site B2B environment.
- Experience with blue-chip clients in B2B services.
- A proven record of delivering sales strategies, managing pipelines, and achieving growth and profitability targets.
- Experience working with Boards, Directors, senior operational leaders, and client stakeholders.
- A full UK driving licence and the ability to spend regular time at the Essex head office.
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Desirable
- A background in car park management, soft FM, facilities management, outsourced or professional services, or property or estate services.
- A natural sales hunter, hungry to win new business, with the credibility to win customer trust and the tenacity to get opportunities over the line.
- Proven ability to build, lead, and scale a sales, bid, and business development function.
- Blue-chip grounding combined with the agility and pragmatism to succeed in a growing, PE-backed SME.
- Strong commercial judgement across market opportunity, pricing, margin, and contractual risk.
- Ability to bring structure, process, and governance to a fast-growing, entrepreneurial business.
- Strong leadership and people development capability as the function scales.
- A highly credible relationship builder, internally and externally.
- High market awareness and commercial curiosity, using insight and data to shape future growth.
- A confident, credible communicator and negotiator at Board, client, and senior stakeholder level.
- A pragmatic, resilient approach, with a willingness to challenge the status quo constructively.
If your expertise lies in building and strengthening client relationships instead, there is an exciting opportunity to join the leadership team as it continues to grow.
To learn more about the role and explore the opportunity, please see the Group Head of Client Relationships vacancy here: https://www.linkedin.com/jobs/view/4476176983/
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