Maybourne
Global Head of Wellness and Longevity
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Global Head of Wellness and Longevity
We are seeking an exceptional Global Head of Wellness and Longevity to join our Corporate Office.
About Us
Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera and The Emory – six of the world's most renowned hotels; and Surrenne – wellbeing and longevity Member’s Club. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.
At Maybourne it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality.
We are building on the reputation of our heritage properties by pursuing a global vision to lead the future of luxury. This includes curating distinctive and enriching experiences, developing our digital capabilities and superior insights, enhancing our unmatched guest experience, and expanding the number of hotels, spas, and residences around the world.
Role Overview
The successful candidate for the role of Global Head of Wellness and Longevity will drive commercial success across Maybourne’s wellness outlets and global brand leadership for Surrenne, Maybourne’s wellness and longevity lifestyle brand. This will be achieved through strategic leadership, commercial architecture, concept innovation, and brand strategy aligned with Maybourne’s luxury hospitality vision.
Key Responsibilities
- Lead the creation and implementation of a comprehensive wellness and longevity strategy that aligns with Maybourne’s vision and luxury hospitality ethos.
- Focus on key areas such as mental, physical, emotional, and financial well-being, considering the diverse global needs and cultural variations of all Maybourne properties.
- Own the commercial strategy for wellness outlets across all Maybourne properties, including membership, retail, third-party partnerships, retreats, and visiting practitioner programs.
- Develop and manage revenue models, pricing architecture, and performance targets for each outlet.
- Track and analyse commercial performance, using data to refine strategy and identify growth opportunities.
- Lead the strategic direction and evolution of Surrenne as a globally coherent wellness and longevity brand.
- Define and protect the Surrenne brand proposition, guest experience standards, and service philosophy across all touchpoints.
- Lead wellness concept development for new and pipeline Maybourne properties from brief through to opening.
- Collaborate with architecture, interior design, and construction teams on spatial programming, OS&E, and treatment menu development.
- Act as the primary wellness voice for new projects.
- Identify, negotiate, and manage strategic partnerships — including fitness brands, longevity science collaborators, visiting practitioners, and corporate wellness partners.
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Who We’re Looking For
You are spirited, with an unwavering passion for exceeding expectations at every turn. Warmth and approachability define you, and collaboration is second nature. You possess an ambition that not only drives your personal growth but also elevates the team around you, inspiring excellence daily. Your innate curiosity and keen attention to detail allow you to anticipate needs effortlessly. For you, this is not just a job—it’s the next chapter in an extraordinary career.
Requirements
Successful candidates for our Global Head of Wellness and Longevity opportunity will have:
- The ability to develop and implement a global wellness and longevity strategy that aligns with the organisation’s long-term goals.
- Capable of influencing senior stakeholders across different regions, cultures, and functions, fostering collaboration across multidisciplinary teams.
- Skilled at leading transformational initiatives in health and wellness practices across diverse, global organisations.
- In-depth knowledge of the latest research, trends, and innovations in wellness, longevity, aging science, and preventive healthcare.
- Understanding of mental, physical, emotional, and social well-being, and how they contribute to longevity.
- Familiarity with cutting-edge techniques in optimising physical health and aging through nutrition, fitness, sleep, and stress management.
- Awareness of how environmental sustainability impacts long-term health and wellness.
- Strong awareness of cultural differences in approaches to wellness and health. Ability to tailor strategies to diverse populations worldwide.
The Maybourne Experience
At Maybourne, you’ll discover a vibrant, supportive community that celebrates creativity, entrepreneurial spirit, and innovative thinking. Our nurturing environment empowers you to bring your ideas to life and make your mark in every aspect of your role.
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A Rewarding Career with Maybourne
At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.
Health & Wellbeing
- Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes
- Option to purchase up to five additional days of annual leave per year.
- Monthly access to subsidised massage and podiatry treatments.
- A programme of wellbeing initiatives, from mental health support to physical activity.
- 24-hour confidential assistance helpline.
- On- and off-site Occupational Health support.
- Life assurance through our Death in Service scheme.
- Eye care support, including vouchers and contributions towards glasses.
- Flu vaccination vouchers.
- Cycle to Work Scheme.
Recognition & Growth
- An extra paid day’s leave to celebrate your birthday.
- Instant recognition and award programme, celebrating extraordinary contributions.
- Dedicated in-house training and development to support your personal and professional growth.
- Monthly colleague awards with generous prizes.
- Opportunities for internal progression and cross-property moves.
- ‘Introduce a Star’ referral scheme – with rewards of up to £1,500.
- Long service celebrations to honour your continued dedication.
Financial Care
- A highly competitive salary package.
- Increased holiday entitlement after 3 and 5 years of service.
- Family-first policies, including enhanced maternity and paternity pay.
- Season ticket travel loans.
- A generous pension scheme.
- Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
Moments to Remember
- Exceptional colleague rates of £50 per night across Maybourne properties for you and your family.
- A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience.
- 50% off food and beverage across our restaurants and bars.
- Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebration.
- Thoughtful gifts to mark weddings, new arrivals, and retirements.
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