Mace
Global Lead Information Management
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Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
Global Lead - Information Management
The Global Lead - Information Management (IM) is a senior leadership role within the Project Controls Centre of Excellence (CoE), accountable for establishing and leading Mace Consult's global Information Management capability. The role is responsible for defining and implementing the global IM strategy, standards, governance framework, and service offering, ensuring alignment with the Mace Way, ISO 19650 principles, digital delivery ambitions, and wider Project Controls strategy. The postholder will provide global leadership across regional hubs and markets, driving operational excellence, innovation, capability development, business growth, and client outcomes through effective information management.
The postholder will act as the global authority for Information Management, fostering collaboration across Digital, PMO, Planning, Project Controls and Project Management communities, whilst supporting market leaders and project teams in winning and delivering work across all sectors.
Responsibilities
Global Service Leadership
- Define and deliver the global Information Management strategy and roadmap, aligned with the Project Controls Centre of Excellence framework and broader Consult business objectives.
- Establish, maintain, and continuously improve global Information Management standards, processes, governance arrangements, and assurance frameworks.
- Manage the deployment and adoption of Information Management best practice across all global regions and markets.
- Act as the global owner of Information Management within the Mace way and associated delivery frameworks.
- Establish performance measures and assurance mechanisms to drive continual improvement of IM delivery across the business.
- Maintain ownership of the Information Management body of knowledge, methodologies, templates, guidance, and standards.
Collaboration with Global and Business Unit Centres of Excellence
- Partner closely with Global Project Controls CoE Leads and Global Business Unit CoE Leads to ensure Information Management strategy, standards, and best practices are effectively deployed and embedded across all markets and sectors.
- Establish strong governance and communication channels between the global Information Management function, regional hubs, and Business Unit CoEs to drive consistency, alignment, and continuous improvement.
- Collaborate with Global Unit CoEs to identify capability gaps, emerging client requirements, delivery challenges, and opportunities for service enhancement.
- Promote knowledge sharing, innovation, and cross-regional collaboration to accelerate the adoption of leading Information Management practices and lessons learned.
- Act as the voice of Information Management within the wider CoE network, ensuring alignment between Information Management, Project Controls, PMO, Digital Delivery, and Project Management communities.
- Support Global and Business Unit CoEs in implementing strategic initiatives, driving service excellence, and improving project outcomes through effective Information Management.
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Capability Development
- Build and lead a global Information Management community of practice, creating opportunities to learn, collaborate, innovate, and share lessons learned.
- Develop global capability plans, career pathways, competency frameworks, and professional development programmes for Information Management professionals.
- Coach, mentor, and support regional and market IM leaders, creating a strong succession pipeline and future leadership capability.
- Ensure effective training provision and knowledge sharing across the Information Management community.
- Support professional accreditation and advancement within recognised industry bodies.
Governance, Assurance, and Quality
- Establish and operate an Information Management assurance regime across projects and programmes.
- Ensure compliance with ISO 19650, client requirements, security obligations, data governance standards, and organisational procedures.
- Oversee quality assurance and continuous improvement activities relating to common data environments (CDEs), information workflows, document control, and digital deliverables.
- Provide strategic guidance on information governance, data management, and digital information requirements throughout the project lifecycle.
- Manage interventions where Information Management performance requires improvement.
Innovation and Digital Leadership
- Monitor industry trends, emerging technologies, and best practice relating to Information Management, Digital Delivery, and Data Management.
- Drive innovation through the adoption of new tools, technologies, and delivery methodologies.
- Work closely with the Digital Centre of Excellence to align Information Management with broader digital transformation initiatives.
- Promote data-driven decision-making through integration with reporting, project controls, and digital solutions.
Market and Business Growth
- Support markets and regional hubs in developing and winning opportunities requiring Information Management expertise.
- Manage the development of Information Management content, solutions, and strategies within bids and pursuits.
- Identify emerging client needs, market trends, and growth opportunities to enhance Mace's Information Management service offering.
- Build strong relationships with key clients, partners, technology providers, and industry bodies.
- Represent Mace externally through industry forums, conferences, thought leadership, and professional institutions.
Stakeholder Leadership
- Build strong collaborative relationships across Consult, regional hubs, and market sectors.
- Engage with executive leadership teams, boards, and senior client stakeholders on strategic Information Management matters.
- Act as the senior escalation point for Information Management challenges across the business.
- Promote integration between Information Management, PMO, Planning, Cost, Risk, Controls, Digital Delivery, and wider project management functions.
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Requirements
Technical Expertise
- Recognised authority in Information Management, Digital Delivery, and Information Governance.
- Extensive experience leading Information Management functions across major programmes and projects.
- Deep understanding of ISO 19650, UK BIM Framework, Common Data Environments, and information governance practices.
- Strong knowledge of Information Architecture, metadata, naming conventions, document control, and digital delivery processes.
- Experience implementing enterprise Information Management strategies across multiple geographies and sectors.
- Strong understanding of project controls, programme management, and project delivery environments.
- Up-to-date knowledge of market-leading Information Management and Digital Delivery platforms.
- Excellent communication, influencing, and stakeholder management skills.
- Strong commercial awareness and understanding of business operations.
- Professional qualifications and/or membership of relevant industry institutions.
Leadership Qualities
- Inspirational and inclusive leader who motivates and develops high-performing teams.
- Able to influence and persuade at executive, board, and client leadership levels.
- Strong strategic thinker with the ability to translate vision into practical implementation.
- Comfortable operating across complex global organisations and diverse cultural environments.
- Strong collaborator capable of bringing together multiple disciplines and stakeholders.
- High levels of emotional intelligence and empathy.
- Adaptable, resilient, and able to manage competing priorities effectively.
- Passionate about innovation, continuous improvement, and professional excellence.
Our Values
- Safety first - Going home safe and well: We champion a safe, diverse, and inclusive working environment, understanding the importance of wellbeing in every team.
- Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes, and build long-term relationships with our clients.
- Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
- Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.
We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role. #LI-Onsite #LI-BG1
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