Rentokil Initial Careers
Global Network Operations Analyst
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Role Overview
This role will be part of a team responsible for ensuring that day-to-day network operations run smoothly across the regions. This will include monitoring the environment, responding to incidents and problems as they arise, and performing preventative maintenance where necessary.
Day-to-day activities will include responding to requests to perform changes and maintenance to the network in line with global standards. It will also include working towards our future network strategy, including process automation, standardisation, and Infrastructure as Code (IaC).
This role will work closely with other regional and global resources. The role will act as an escalation point from the NOC team and incorporate project implementation and design work in collaboration with the network engineering team.
Responsibilities
- Incident Resolution: Troubleshoot network performance and technical issues, and resolve quickly to minimize downtime
- Technical Escalation: Act as the escalation point for network incidents from the first-line NOC team
- Technical Standards: Carry out network updates and configurations following global standards and standard IT procedures
- Configuration Management: Complete audits of existing configuration to ensure it meets global standards, and plan remediations where necessary
- Device Security: Plan and complete patching of network hardware to the latest versions to ensure device security
- Equipment Deployment: Contribute to the design of new branch implementations, and complete the remote configuration of devices. Provide remote assistance to the on-site employee during installation and patching
- Project Deployment: Implement the design configurations provided by the engineering teams for new solutions
- Zero Hit Rule Management: Analyse traffic logs and hit counters to execute zero-hit rule deprecation, following change control procedures to disable and remove inactive rules safely
Requirements
- Network Technologies: Has a good understanding and hands-on experience of network technologies used within the organisation:
- Cisco & Aruba Switching
- Traffic Managers
- SASE
- Web Application Firewalling
- Wireless Access Points
- SD-WAN
- NSX Microsegmentation
- Cloud Networking
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Infrastructure as Code: Has operational experience and understanding of Infrastructure as Code and version control, using products such as Terraform and BitBucket to apply configuration changes
-
Other Technologies: Has experience with other technologies used within networking, specifically around Proxy servers, DHCP, and DNS
Knowledge & Skills
- Self-Directed: Demonstrates strong initiative and autonomy, taking full ownership of tasks from initial scope to successful completion while driving proactive solutions
- Big-Picture Thinking: Understands the relationship between own specialism and wider customer/organisational requirements
- Accountability: Takes full responsibility for meeting technical goals and project milestones
- Technical Knowledge: Has working knowledge of general IT standards and codes of conduct
- Planning and Organisation: Determines a course of action by breaking tasks down into smaller steps and by planning and resourcing each of these, making allowance for potential problems
- Initiative: Is proactive, anticipating opportunities or issues during task completions, and taking action to resolve
- Adaptability: Is comfortable dealing effectively with unexpected situations, taking advantage of opportunities, and overcoming problems as they arise
- Commercial Orientation: Keeps commercial aspects continually in mind when taking actions or making decisions
- Customer Focus: Understands the needs of the internal or external customers and keeps them in mind when taking actions or making decisions
- Communication: Can establish relationships and maintain contacts with people from a variety of backgrounds. Is an effective and sensitive communicator in different societies and cultures
- Teamwork: Can work cooperatively (rather than competitively) with others to achieve a common goal
- Compliance: Adherence to ITIL process and procedures alongside global standards is essential
- Scripting & Automation: Able to look at opportunities for automating and scripting repetitive processes via coding and AI tools
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable but Not Essential Qualifications
- ITIL® Foundation in IT Service Management
- CCNA, or equivalent from another vendor (CompTIA Network+, ASCA, etc.)
Benefits
- Competitive salary
- Hybrid working
- Rentokil Initial Reward Scheme
- 23 days holiday, plus 8 bank holidays
- Employee Assistance Programme
- Death in service benefit
- Healthcare
- Free parking
About Rentokil Initial
At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone, irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.
We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible, if you have any individual requirements, we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to joanna.sharpe@rentokil-initial.com if you need anything.
Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location