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Global O2C Process Owner
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O2C Global Process Lead
Basingstoke, Hybrid Permanent, Up to £100,000 + Bonus + Benefits + Car allowance
We’re working with a leading international organisation to appoint an experienced Global Process Owner – Order to Cash (O2C) to join its Finance leadership team and help shape the future of global Finance process excellence.
This is a high profile global leadership position, responsible for the design, governance, optimisation and performance of the end to end O2C process across multiple regions and business units.
You’ll play a key role in building a future ready O2C function, driving global standardisation, strengthening controls, enabling digital transformation and improving operational performance across people, process, systems and data.
As Global Process Owner, you will:
- Define and execute the global O2C strategy, aligned to the wider Finance transformation roadmap and operating model
- Own global O2C process standards, policies, controls, governance and continuous improvement
- Drive standardisation across regions while balancing legitimate local requirements
- Lead global O2C transformation and optimisation initiatives across process, technology, data and operating model
- Identify opportunities for automation, workflow optimisation, analytics and digital enablement
- Own the global O2C control framework, ensuring effective governance, risk management and audit readiness
- Partner with Finance Systems, Technology, Operations and BPO providers to deliver technology enabled improvements
- Use process performance data and KPIs to drive fact based decision making and continuous improvement
- Influence senior stakeholders across Finance, Technology and Operations globally
- Lead and develop a global community of Process Leads and Subject Matter Experts, creating a culture of accountability, collaboration and continuous improvement
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What We’re Looking For:
We’re looking for a senior Finance transformation professional who combines deep O2C expertise with strong process governance, stakeholder leadership and transformation experience.
You’ll ideally bring:
- ACA, ACCA, CIMA or equivalent professional qualification
- Significant experience in a Global Process Owner, Finance Transformation, senior Finance or process governance role
- Deep understanding of end to end O2C within a multinational, Shared Services or Global Business Services environment
- Proven experience delivering large scale Finance transformation and process improvement programmes
- Strong knowledge of Finance controls, compliance, audit and risk management
- Experience working across complex, multi entity or geographically dispersed organisations
- Strong understanding of ERP, automation, workflow, reporting and digital Finance technologies
- Excellent senior stakeholder management and influencing skills
- Experience leading global teams, process communities or cross functional networks
- A track record of turning Finance strategy into practical and sustainable process improvements
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Desirable Experience:
- SAP S/4HANA or similar ERP transformation programmes
- Lean, Six Sigma or other continuous improvement methodologies
- BPO or outsourced Finance delivery models
- Global Finance operating model transformation
- Process standardisation across multiple countries or business units
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