LHH
Global Product Manager
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Our client is a global engineering and technology organisation with a strong international presence and a market-leading position within its sector.
As part of an ongoing investment in customer lifecycle solutions and recurring revenue growth, they are seeking a Global Product Manager to own and develop a portfolio of service-based offerings that support customers throughout the lifecycle of installed equipment and assets.
The Opportunity
This is a commercially focused global role responsible for defining, developing and growing service plans and lifecycle offerings that deliver long-term customer value while driving sustainable revenue growth.
Working closely with sales, service, engineering and commercial teams, you will identify opportunities across the installed customer base, develop compelling service propositions and ensure offerings remain competitive, profitable and aligned to customer needs.
This is an excellent opportunity for someone with a background in service commercialisation, aftermarket products, maintenance programmes or recurring revenue solutions to make a significant impact within a global organisation.
Key Responsibilities
- Own and develop a portfolio of service plans and lifecycle offerings.
- Define product strategy, roadmap and growth plans for service-based propositions.
- Identify opportunities to increase customer adoption, retention and recurring revenue.
- Analyse installed-base data, customer feedback and market trends to identify growth opportunities.
- Develop new support, maintenance and lifecycle service propositions.
- Build business cases and support investment decisions for new offerings.
- Define pricing, packaging and positioning strategies.
- Work closely with global sales, service and engineering teams to drive commercial success.
- Support go-to-market activities and customer engagement initiatives.
- Monitor portfolio performance and implement actions to improve growth, profitability and customer value.
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About You
We are particularly interested in candidates who have experience managing, developing or commercialising:
- Service plans
- Maintenance programmes
- Support contracts
- Service agreements
- Aftermarket offerings
- Warranty programmes
- Lifecycle services
- Subscription-based service solutions
- Other recurring revenue propositions linked to physical products, equipment or installed assets
You may currently be working as a:
- Product Manager
- Global Product Manager
- Service Portfolio Manager
- Service Product Manager
- Aftermarket Manager
- Aftersales Manager
- Lifecycle Services Manager
- Commercial Portfolio Manager
- Service Development Manager
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Backgrounds of Interest
We welcome applications from individuals with experience in:
- Industrial equipment
- Engineering
- Manufacturing
- Aerospace
- Automotive
- Medical devices
- Building products
- HVAC
- Instrumentation
- Industrial technology
- Asset-intensive businesses
Skills & Experience
- Proven experience managing commercial product or service portfolios.
- Strong understanding of recurring revenue and service-based business models.
- Experience developing customer-focused service propositions.
- Commercially minded with experience of pricing, portfolio optimisation or business case development.
- Strong stakeholder management and influencing skills.
- Able to work effectively across sales, service, engineering and commercial functions.
- Experience operating within a global or multi-regional environment would be advantageous.
What's on Offer
- £85,000-£95,000 base salary
- Performance bonus
- Comprehensive benefits package
- Hybrid working
- Opportunity to shape a strategically important global service portfolio
- Significant visibility across international markets and senior leadership teams
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