Reckitt
Global QC Excellence - Senior Manager
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We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Research & Development
In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.
We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.
The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.
About the role
The Global QC Excellence senior manager is accountable for the strategic development and continuous improvement of Quality Control capabilities across the Reckitt manufacturing network. Acting as a key partner to site QC leaders, Quality, Supply and manufacturing teams, the role drives the standardisation, optimisation and governance of QC processes to improve operational performance, capability and business outcomes.
The role exists to strengthen QC as a strategic business function by establishing harmonised ways of working, driving continuous improvement and ensuring the effective deployment of global standards and harnessing future technologies. Through close partnership with regional and site stakeholders, the role enables sustainable performance improvements whilst maintaining compliance with regulatory and quality requirements.
In addition to leading global excellence initiatives, the role is responsible for identifying future opportunities to enhance QC operating models, leveraging AI, digitalisation, robotics & automation, performance management, capability development and laboratory effectiveness across the network.
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Single point accountability for the development, implementation and sustainment of Global QC Excellence programmes and associated value realisation.
Your responsibilities
- Develop and continuously improve the global QC Excellence strategy aligned with quality and business priorities.
- Lead initiatives to enhance QC laboratory performance, efficiency, compliance, and process quality.
- Drive the implementation of global standards, best practices, and operational excellence frameworks across sites.
- Manage global continuous improvement programmes across multiple regions and laboratories.
- Partner with Quality, Manufacturing, Supply Chain, and local QC leadership teams to drive alignment and results.
- Build a culture of continuous improvement, collaboration, and knowledge sharing across the QC network.
- Monitor performance, identify improvement opportunities, and support effective implementation of changes.
- Engage and influence key stakeholders by communicating programme progress, risks, and business impact.
- Support process harmonisation while considering local operational and regulatory requirements.
- Facilitate global forums, workshops, and governance activities to support alignment and decision-making.
The experience we're looking for
- Degree in Science, Engineering, or a related field, or equivalent industry experience.
- Strong understanding of QC laboratory operations, GMP, and quality systems.
- Experience in Operational Excellence, Continuous Improvement, and performance management.
- Knowledge of process improvement methodologies such as Lean Six Sigma is an advantage.
- Experience leading complex projects, programmes, or transformation initiatives in a global environment.
- Strong stakeholder management, communication, and influencing skills.
- Ability to work across functions, regions, and cultures in a fast-paced, regulated environment.
- Strategic mindset with a hands-on approach to delivering change and business impact.
- Familiarity with digital laboratory solutions, automation, or technology-driven improvements is a plus.
The skills for success
- Strategic thinker with the ability to translate vision into executable roadmaps.
- Strong leadership and influencing skills at all levels.
- Excellent communication skills across technical and non-technical audiences.
- Ability to work effectively across functions, regions and cultures.
- Comfortable operating in complex, ambiguous, and highly regulated environments.
- Acts as a recognised leader and subject matter expert within the Global Quality organisation.
- Creates alignment around strategic priorities and drives execution through others.
- Builds high-performing networks and teams that deliver sustainable business results.
- Champions a culture of continuous improvement, accountability, collaboration and quality excellence.
- Demonstrates visible leadership in driving transformation across the global QC community.
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What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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