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Poolhouse

Global Sales Director

London
£100k/yr
Posted about 17 hours ago
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Department: HQ Management

Location: Head Office

Compensation: £100,000 / year

Description

BillyQ is transforming the way people play pool through smart technology. As the technology brand within Poolhouse, BillyQ combines intelligent hardware with a browser-based player experience that enables venue partners to generate new revenue through our innovative smart pool table platform.

Following our recent Series A investment, we are entering an exciting phase of growth across the UK and internationally. We’re looking for a commercially-minded, customer-obsessed Head of Customer Success to build and lead our Customer Success function from the ground up.

Reporting to the President of Technology, you will own the global commercial strategy, build a high-performing international sales organisation and deliver sustainable revenue growth. Working in close partnership with the Head of Customer Success, you will ensure a seamless customer journey from acquisition through implementation, adoption, expansion and long-term retention.

This is a rare opportunity to build a global sales engine within a fast-growing technology business where you will have genuine influence over go-to-market strategy, market expansion, commercial performance and future team growth.

Key Responsibilities

Sales Strategy & Commercial Growth

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

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Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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  • Own and execute the global sales strategy, initially across the UK and USA.
  • Deliver ambitious revenue targets and sales forecasts.
  • Design scalable go-to-market strategies for new international markets.
  • Negotiate and close strategic enterprise opportunities.

Sales Leadership

  • Build, recruit, coach and develop high-performing regional sales teams.
  • Establish sales processes, forecasting disciplines and pipeline management.
  • Manage distribution partner relationships and performance.
  • Drive a high-performance, accountable sales culture.

Cross-functional Partnership

  • Work closely with the Head of Customer Success to ensure a seamless handover from sale to onboarding.
  • Partner with Marketing to optimise demand generation and messaging.
  • Collaborate with Product to align market feedback with product roadmap.
  • Support Finance and Leadership with forecasting and strategic planning.

AI & Sales Excellence

  • Implement AI-enabled prospecting, forecasting and sales productivity tools.
  • Champion data-led decision making and continuous optimisation.
  • Evaluate emerging sales technologies to improve efficiency and win rates.

International Expansion

  • Lead commercial expansion into new regions.
  • Ensure regional compliance with commercial and contractual practices.
  • Monitor market trends and identify growth opportunities.

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Skills, Knowledge and Expertise

Essential

  • 10+ years' sales leadership experience, including multi-region or international responsibility.
  • Proven experience building and scaling a B2B sales function.
  • Track record selling into UK and US markets.
  • Strong commercial, negotiation and executive stakeholder management skills.
  • Experience leading distributed sales teams.
  • Experience with CRM platforms and AI-enabled sales tooling.

Desirable

  • Experience within SaaS, enterprise technology or platform businesses.
  • Experience expanding into additional international markets.
  • Hospitality, leisure or venue technology experience.
  • Existing network of enterprise buyers.

Personal Attributes

  • Commercially ambitious with a growth mindset.
  • Strategic thinker who translates market insight into action.
  • Collaborative leader who partners effectively with Customer Success.
  • Data-led, highly accountable and outcome focused.
  • Comfortable building structure within a scaling business.

Benefits

  • Equity participation.
  • Code Hospitality subscription
  • Perks and Discounts platform
  • Health Care plan
  • Birthdays off
  • Free Health Assured EAP membership (counselling, life coaching, legal and financial support)
  • Salary Sacrifice Scheme
  • Hybrid working
  • Home office and hardware allowance
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Skills

Sales Leadership
Global Commercial Strategy
B2B Sales Scaling
Go-to-market Strategy
Enterprise Negotiation
Pipeline Management
CRM Platforms
AI Sales Tooling
International Market Expansion
Stakeholder Management
Sales Forecasting
Cross-functional Collaboration

Location

London, England, United Kingdom

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