Storage Operations

• Provide operational leadership for enterprise block and file storage platforms and services.
• Oversee storage provisioning, replication, snapshots, encryption, capacity management, performance monitoring and lifecycle management.
• Maintain accurate forecasts for storage consumption, growth, performance and support requirements.
• Ensure storage platforms are configured and operated to provide appropriate resilience, availability, recoverability and data protection.
• Identify capacity constraints, performance issues, unsupported technologies and resilience risks and ensure timely corrective action.
• Maintain clear operational standards for storage allocation, access, replication, monitoring and support.
• Ensure storage services are appropriately documented and supported across all relevant regions and locations.

Backup and Recovery Operations

• Lead enterprise backup and recovery operations for infrastructure platforms and data within the defined service scope.
• Own the availability, operation and lifecycle management of enterprise backup platforms and associated supporting technologies.
• Ensure backup policies, schedules, retention requirements, encryption, immutability controls, monitoring and exception processes are properly implemented and maintained.
• Establish reporting and corrective action processes for backup failures, unprotected infrastructure, capacity constraints, unsuccessful restoration tests and unresolved data protection risks.
• Maintain the technical recovery readiness of compute, virtualisation, storage and backup platforms through documented procedures, replication monitoring, restoration testing and remediation of identified recovery risks.
• Coordinate and oversee regular backup restoration and infrastructure recovery testing.
• Ensure recovery tests are documented, results are retained and identified issues are assigned, tracked and remediated.
• Maintain appropriate recovery procedures, dependencies and escalation arrangements for critical infrastructure services.
• Report backup compliance, restoration performance, recovery readiness and unresolved risks to relevant technical and senior stakeholders.

IT Disaster Recovery and Failover Planning

• Own, maintain and govern KBR’s IT disaster recovery failover plans for the infrastructure services within the assigned portfolio.
• Ensure disaster recovery plans remain current, accurate, operationally viable and aligned with KBR’s approved recovery priorities, recovery time objectives and recovery point objectives.
• Maintain documented failover and failback procedures for critical compute, virtualisation, storage, backup and supporting data centre services.
• Ensure disaster recovery plans clearly define recovery sequencing, technical dependencies, decision points, roles and responsibilities, escalation routes, communication arrangements and authority to invoke a failover.
• Maintain an accurate inventory of infrastructure services covered by each disaster recovery plan, including their primary and recovery locations, replication arrangements, recovery dependencies and known constraints.
• Ensure disaster recovery plans reflect changes to infrastructure platforms, data centre locations, network connectivity, suppliers, support arrangements and operating models.
• Establish a formal review cycle for IT disaster recovery failover plans and ensure they are updated following material infrastructure changes, incidents, tests or organisational changes.
• Coordinate with Network Services, Cybersecurity, Service Management, Facilities, Physical Security and relevant business stakeholders to ensure that cross-service dependencies are understood and incorporated into recovery plans.
• Define and maintain invocation criteria for infrastructure failover, including the circumstances in which services should remain at the primary location, be recovered locally or be failed over to an alternative location.
• Ensure appropriate technical and management resources are identified for disaster recovery invocation, failover execution, service validation and subsequent failback.
• Establish and maintain disaster recovery contact lists, escalation paths, supplier contacts, colocation provider contacts and out of hours support arrangements.
• Plan and coordinate regular disaster recovery exercises, including technical walkthroughs, component recovery tests, partial failover exercises and full infrastructure failover tests where appropriate.
• Ensure disaster recovery exercises validate the practicality of documented procedures, the availability of required resources and the ability to recover services within agreed objectives.
• Ensure all disaster recovery tests and exercises have documented scope, objectives, success criteria, risks, approvals and communication plans.
• Record test results, recovery timings, issues, dependencies, deviations and lessons learned.
• Ensure identified disaster recovery deficiencies are assigned to accountable owners, prioritised according to operational risk and tracked through to completion.
• Report disaster recovery readiness, test performance, unresolved risks and required investment to technical and senior stakeholders.
• Ensure appropriate evidence of disaster recovery planning, testing and remediation is retained for audit, regulatory and contractual purposes.
• Lead the infrastructure response when an IT disaster recovery plan is invoked, coordinating technical recovery, stakeholder communication, supplier escalation and service restoration.
• Maintain governance over the return to normal operations following a failover, including service validation, risk assessment, failback planning, data synchronisation and formal closure.
• Conduct a structured review following any disaster recovery invocation or significant exercise and ensure resulting improvements are incorporated into plans, procedures and operational standards.
• Ensure KBR’s IT disaster recovery plans address the loss or unavailability of commercial colocation facilities, office server rooms, infrastructure platforms, power, cooling, physical access and critical site services.
• Identify infrastructure services that do not have an adequate recovery capability and develop risk treatment or remediation plans with the relevant stakeholders.
• Ensure disaster recovery plans remain accessible during a major incident, including where normal corporate systems or primary locations are unavailable.

Data Centre and Infrastructure Facilities Operations

• Provide global operational leadership for KBR’s data centre estate, including commercial colocation facilities, dedicated data centres, restricted environments and server rooms located within KBR offices and project locations.
• Maintain an accurate global inventory of data centre and server room locations, including the infrastructure hosted at each site, service criticality, support arrangements, physical dependencies, capacity, lifecycle status and recovery role.
• Establish and maintain operational standards for data centre and server room environments, including rack layouts, equipment installation, structured cabling, labelling, power allocation, environmental monitoring, physical access and operational documentation.
• Ensure new infrastructure is installed in accordance with approved rack, power, cooling, cabling, resilience, security and support standards.
• Maintain effective capacity planning for rack space, electrical power, cooling, network connectivity, physical cabling and supporting infrastructure across the global estate.
• Identify capacity constraints, single points of failure, environmental risks, unsupported facilities and other conditions that could affect infrastructure availability or resilience.
• Work with Facilities, Real Estate, Physical Security and colocation providers to ensure data centre and server room environments provide appropriate power, cooling, fire detection, fire suppression, environmental monitoring, physical security and resilience.
• Ensure responsibilities between Information Technology, Facilities, Real Estate, Physical Security and colocation providers are clearly documented and understood for each location.
• Maintain oversight of power and cooling dependencies, including uninterruptible power supplies, power distribution units, generators, environmental sensors and related alarm and escalation arrangements.
• Ensure environmental alarms and infrastructure facility alerts are actionable, appropriately prioritised and integrated with KBR’s incident and escalation processes.
• Maintain appropriate physical access controls for data centre