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Job ID 2024-12848
Date posted: 20/12/2024
Location: Cambridge, United Kingdom
Category: IT
Job Overview
As part of the Global Storage team, you will work closely supporting our stakeholders across the business to enable and implement services, infrastructure, and high-performance compute On-prem and Cloud to the engineering community within Arm. To operationally support and improve the services and tools needed for product development in Arm.
Responsibilities
- Working closely with IT teams, Project Managers, Scrum Masters and the wider Arm business to deliver projects.
- Operate the Storage Infrastructure by working across geographies and with the wider Service Operations teams to resolve Incidents and fulfil requests within agreed SLAs.
- Operate the Storage Infrastructure services via Change Management process.
- Develop and build scalable and efficient large infrastructure through automation and IaC as per approved designs.
- Build and maintain highly available production systems.
- Develop, test, review code and maintain internal storage applications.
- Build and maintain operational tools for deployment, monitoring, and analysis of Storage infrastructure and systems, including cost.
- Manage the Storage Infrastructure portfolio according to the security policies and controls of Security Operations team.
- Ensure Identity and Access Management controls are in place and rigorously adhered to Arm security standard processes.
- Define and monitor Storage infrastructure by setting appropriate thresholds and reacting to event-driven alerts appropriately.
- Document the current environment and ongoing maintenance of documentation.
- Solve incidents, identify root causes, fix and document problems, and implement preventive measures.
- Produce and maintain documentation of support processes & resolutions to known operational issues.
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Required Skills And Experience
- DevOps' experience.
- Experience with Terraform and Redhat Ansible Automation Platform.
- Python as the preferred programming language.
- Ability to operate and improve the Storage environment with continuous service improvement, multi-functional teamwork, industry standards, innovation, security and dedication to the best customer experience.
“Nice To Have” Skills And Experience
- LakeFS expertise.
- ITIL Foundation v4.
- Experience on AWS, GCP or Azure.
- AWS Certified Cloud Practitioner.
- GCP Cloud Digital Leader.
- Microsoft Certified: Azure Fundamentals.
- Customer focused approach.
- Outstanding interpersonal skills (need to be able to confidently explain complex technical matters to senior leaders and technical authorities alike).
- Ability to work on multiple efforts and not be flustered by changing priorities.
- Highly motivated to learn, grow and develop yourself and the team!
- Flourish with finding the right solutions based on the customer requirements and helping to clearly set expectations!
In Return
At Arm, we are guided by our core beliefs that reflect our creative culture and guide our decisions, defining how we work together to surpass ordinary and shape extraordinary.
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Accommodations at Arm
At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email
Hybrid Working at Arm
Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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