Critical Care International
Global Supply Chain Manager
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Global Supply Chain Lead – Remote Health Operations
The Opportunity: Building a remote Supply Chain where reliability matters
CCI (Critical Care International Ltd) is looking for an experienced Supply Chain Lead to build and lead a resilient supply chain delivering essential medical consumables to remote sites across 26 countries.
This is a hands-on, high-impact role covering network design, planning, inventory management, procurement, logistics, last-mile delivery, and regulatory compliance. You will also lead the selection and implementation of a digital ordering and planning platform designed for remote, low-connectivity environments.
You will own the supply chain from supplier to site, ensuring reliable replenishment and rapid response when challenges arise.
Key Objectives – a quick overview
- Build and manage a robust and scalable procurement strategy, ensuring reliable supply, competitive value, appropriate quality, and resilient supplier relationships across global markets
- Establish appropriate regulatory, import, and compliance processes for each market
- Design & optimise demand, supply, inventory, and replenishment planning processes to minimise waste and expiry
- Implement a fit-for-purpose digital planning and ordering platform
- Develop effective remote and last-mile logistics solutions which enables a reliable replenishment strategy and emergency delivery capability
- Identify, manage, and mitigate supply chain risks to ensure business continuity
- Drive continuous improvement through data, KPIs, and partner performance
What you’ll do
Supply Chain Set Up, Regulatory, Performance & Risk Management
- Design the global supply chain model and regional distribution network
- Lead global procurement and selection for suppliers of medical consumables, logistics providers, distributors, and appropriate local partners
- Implement appropriate contractual frameworks
- Lead the selection, implementation, and continuous improvement of the supply chain ordering and planning platform
- Coordinate and ensure partner compliance with country-specific regulations
- Manage supplier performance, cost, quality, and supply continuity, building resilient sourcing and contingency options
- Establish and optimise supply chain planning processes
- Define and standardise key supply chain performance indicators to drive decision-making, root cause analysis, and continuous improvement
- Maintain supply chain risk registers, contingency plans, and mitigation strategies for major disruptions
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Planning & Inventory
- Standardise the global formulary in collaboration with clinical teams
- Develop demand forecasts, inventory policies, and appropriate safety-stock parameters
- Translate demand, inventory, and operational data into actionable supply and replenishment plans
Logistics Architecture
- Build practical logistics solutions for remote and infrastructure-constrained sites
- Manage the fortnightly (or as agreed) replenishment cycle and coordinate urgent or exception shipments
- Monitor On Time In Full (OTIF), identifying and implementing improvements to delivery reliability
Digital, Data & AI
- Establish robust master data management across, for example, SKUs, suppliers, customer locations, lead times, minimum order quantities, inventory, and other critical supply chain data fields
- Ensure data quality, governance, and standardisation across global and regional operations
- Ensure the digital solution supports mobile use, low-connectivity environments, and geocoded locations
- Identify and apply AI-enabled tools and use cases to improve, for example, demand planning, inventory optimisation, exception management, logistics, and supply chain decision-making
What we’re looking for
Essential:
- 5+ years’ experience in end-to-end supply chain, including international or multi-country operations
- Experience in planning, procurement, inventory, and logistics, including the use of digital/AI planning, ordering solutions, and spreadsheet modelling
- Proven ability to manage complex projects and multiple partners
- Excellent analytical, organisational, and problem-solving skills
- Strong communication and interpersonal skills to interact with external partners in a global environment
- Bachelor’s degree
- Fluent English
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Desirable
- Remote or field logistics experience, e.g. mining, oil & gas, or humanitarian ops
- Experience with medical devices or other regulated products
- Familiarity with international regulatory, import/export requirements, and relevant quality-management systems
- Experience implementation of ordering or supply chain planning systems
- Additional languages, especially Spanish would be advantageous
- Advanced degree in Operations or Supply Chain Management
Medical-sector experience is not essential. We are looking for someone who can manage complexity, build effective systems, and solve problems in challenging environments.
Who we’re looking for
- You are a resilient problem solver, highly organised, and commercially aware
- You communicate well across cultures and functions, are confident working independently, and enjoy building something from the ground up
- You are comfortable dealing with ambiguity and multitasking
Why join CCI?
- Purpose-Driven: be part of a team dedicated to improving healthcare globally
- Impact: help enable medical care in some of the world’s most challenging environments
- Ownership: Opportunity to build and shape a global supply chain capability
- Benefits: Competitive GBP salary and pension, flexible working hours, fully remote global role with optional UK co-working
- CCI is an Equal Opportunity Employer committed to an inclusive workplace
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