Central and North West London NHS Foundation Trust
Goodall Patient Safety Incident Investigator

How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Overview
About the Role
We are seeking an experienced and motivated Patient Safety Incident Investigator to join our Goodall Division. This is an exciting opportunity to play a pivotal role in improving patient safety, driving learning, and shaping high‑quality care across a diverse range of services.
You will lead systems‑based, high‑quality investigations under the Patient Safety Incident Response Framework (PSIRF), ensuring that learning—not blame—drives improvement. As stated in the JD, the postholder “ensures that investigations are timely, compassionate, methodologically robust, and focused on learning and improvement rather than blame.”
Main duties of the job
What You’ll Be Doing
- Leading and coordinating PSIRF‑aligned patient safety investigations across the Division.
- Applying systems‑based methodologies such as SEIPS, Human Factors, and Just Culture.
- Conducting interviews, evidence reviews, timelines, and systems analysis.
- Producing high‑quality investigation reports with clear findings and proportionate recommendations.
- Ensuring compassionate, transparent engagement with patients, families, and carers.
- Supporting staff involved in incidents and promoting psychological safety.
- Presenting findings at governance meetings and contributing to Trust‑wide learning.
- Working with clinical and operational teams to embed sustainable safety improvements.
- Providing training and coaching on investigation methods and systems thinking.
- Supporting wider Quality Governance activity when required, including tracking actions and identifying themes.
- Deputising for the Head of Quality Governance when needed.
Working for our organisation
Why Join Us?
- Hybrid working based at the Civic Centre, Uxbridge.
- Opportunity to influence safety culture across a large, diverse Division.
- Supportive leadership and strong commitment to staff development.
- A role that directly contributes to safer, higher‑quality care for our communities.
- A Trust committed to openness, inclusion, and continuous improvement.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit: Skilled Worker visa: Overview - GOV.UK
Detailed Job Description And Main Responsibilities
What You’ll Be Doing
- Leading and coordinating PSIRF‑aligned patient safety investigations across the Division.
- Applying systems‑based methodologies such as SEIPS, Human Factors, and Just Culture.
- Conducting interviews, evidence reviews, timelines, and systems analysis.
- Producing high‑quality investigation reports with clear findings and proportionate recommendations.
- Ensuring compassionate, transparent engagement with patients, families, and carers.
- Supporting staff involved in incidents and promoting psychological safety.
- Presenting findings at governance meetings and contributing to Trust‑wide learning.
- Working with clinical and operational teams to embed sustainable safety improvements.
- Providing training and coaching on investigation methods and systems thinking.
- Supporting wider Quality Governance activity when required, including tracking actions and identifying themes.
- Deputising for the Head of Quality Governance when needed.


Get help with your application
Your very own career expert that helps elevate your application to the next level.
Person specification
Attributes
Essential criteria
- Demonstrable commitment to and focus on quality; promoting high standards to consistently improve service delivery
- Values diversity and difference, operates with integrity and openness
- Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
- Uses evidence to make improvements, seeks out innovation
- Actively develops themselves and others
- Willingness to be flexible and adaptable in working pattern
- Demonstrates energy, enthusiasm & initiative in pursuing organisation objectives.
- Ability to contain and work with organisational stress
Qualifications
Essential criteria
- A Clinical Qualification/registered healthcare professional -desirable.
- Educated to at least degree level-essential.
- Project management or equivalent -desirable
- A Masters level award or willingness to study master’s level- desirable
Knowledge and Experience
Essential criteria
- Understanding and knowledge about PSIIs and PSIRF
- Experience of working in a health or social care setting
- Knowledge of MH services and MH Law – desirable
- Evidence of working with service users and carers to improve safety and quality of care.
- Skills and experience in data management and analysis
- Trained patient safety incident investigator with proven track record in undertaking investigations
- Experience of working with sensitive or distressing information
- Experience in co-ordination of multiple tasks and processes
- Evidence of training in Quality Improvement Methodology or equivalent experience gained working on improvement projects
- Understanding of the Quality Governance Agenda
- Understanding of the regulatory framework under the Health and Social Care Act 2008 and fundamental standards 2014.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London