Ramsay Health Care UK
Governance Administrator
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Governance Administrator/MDT Coordinator
Full Time 37.5 Hours
The Yorkshire Clinic
This is a fantastic opportunity for an experienced clinical administrator to gain experience in the governance agenda and support the hospital in coordinating Multidisciplinary Teams (MDTs) in better communication, more holistic and person-centered practice and evidence MDT input in patient treatments and care plans.
The post holder will be responsible for providing administrative support to the senior clinical team (Head of Clinical Services, Deputy Matron and Clinical HoDs) and be accountable for continually supporting and improving the quality of our services and safeguarding high standards of care by creating an environment in which excellence in clinical care can flourish and thrive.
You will possess excellent IT Skills and be able to demonstrate or gain proficient in the use of hospital computer systems, and produce infographics.
The post holder will need to be enthusiastic and self-motivated and have experience in the provision and support of clinical audit, quality improvement and management of incidents; providing administrative support; organising and taking meeting minutes; using computer and data management systems to support and monitor clinical KPIs.
They will be responsible for providing efficient administrative support to the senior clinical team and will be able to work to time frames and have exceptional organisational skills. They will need to be flexible and have the ability to work as part of a team. The successful candidate will have the ability to manage own workload and priorities.
The post holder responsibilities:
- Providing administrative support to the Serious Incident (SI) Investigation Process including related administrative tasks and action plan monitoring.
- Record Minutes for all Clinical Governance Committees.
- Develop Action logs.
- 100% of NJR consent received and monitor NJR KPIs.
- Monitor Surgical Site Infection 30-day returns – 100% returns.
- Monitor PROMS submissions and support improvement actions from outcome data.
- Histology tracking.
- Requesting and tracking slides for MDT in local trusts.
- Coordinate MDTs (Arthroplasty, Bariatric, Complex patients, Surgical MDT, Cancer).
- Collect patient experience feedback i.e. Friends and Family data.
- Review and complete actions on maxims reports i.e. Unresolved histology orders.
- Surgical Implants and Medical Devices data submission.
- Breast and Cosmetic Implant Registry submission compliance.
- Support the hospital Head of Clinical Services with key governance agenda items i.e. SUI timelines, audits, enhancing quality in patient pathways, clinical promotional events.
- Implementation of patient safety incident framework (PSIRF).
- Meet timeframes for investigations, actions, duty of candour.
- Support evidence regulatory requirements as set within the CQC single assessment framework.
- MDT compliance.
- POCT quality assurance.
- Undertake tasks carried out by the Governance administrator in their absence.
- Provide administrative support in the management of incidents, sharing of learning and monitoring of action plans.
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The ideal candidate will have:
- A strong healthcare background – hospital-based experience.
- Strong focus on Clinical Governance and Quality to support drive the safety clinical effectiveness agenda.
- Excellent communication and influencing skills.
- A “Customer first” approach and genuine commitment to Customer care.
Essential for the role:
- Previous healthcare experience.
- Well-developed IT skills.
- Flexible to meet the needs of the services.
- Excellent organisational and communication skills.
- Evidence of ability to self-direct/self-motivate.
Why join us?
At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:
Health, Wellbeing & Financial Security
- Private Medical Cover, with the option to add your partner and dependants.
- Discounted Bupa Dental Insurance.
- Life Assurance (Death in Service) x3 your base salary.
- Private Pension, with Ramsay matching up to 5% after a qualifying period.
- Employee Assistance Programme.
Work–Life Balance
- 25 days annual leave + bank holidays, with the option to buy or sell additional days.
- Flexible shift patterns, where possible.
- Family-friendly policies including enhanced parental leave.
- Volunteer leave to support causes that matter to you.
Career Development & Recognition
- Training and Development via the Ramsay Academy to support your career development.
- Colleague recognition programme to celebrate our people.
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Lifestyle & Everyday Perks
- Access to our benefits platform, offering a wide range of discounts.
- Cycle2Work scheme.
- Subsidised staff restaurant, where possible.
- Free parking on site, where possible.
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
“The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. Click here to find out more.
All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure & Barring Service.
We are committed to quality, equality and opportunity for all.
We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.
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