Audit, Assurance and Compliance Engagement

• Lead IDVA engagement with central audit, compliance, and assurance teams, setting the approach for audits, reviews, evidence requests and formal responses before actions are agreed.
• Secure timely input from subject matter experts, management leads and relevant HMRC representatives ensuring audit requests are accurate, complete, evidence-based and aligned to the agreed requirement.
• Function as a senior quality gate for audit, assurance, and compliance submissions, ensuring responses are robust, defensible, and approved by the appropriate senior owner before release; ongoing action delivery is managed separately through the action tracking process.
• Identify cross-cutting assurance themes, recurring risks and issues requiring attention, using these insights to strengthen governance, escalation, and improvement activity, helping IDVA address root causes rather than treating issues in isolation.

Management Action Delivery, Tracking and Evidence

• Own the overall IDVA action position after audit, assurance or governance actions are agreed, maintaining accurate tracking across senior owners, action leads, deadlines, evidence, risks, and dependencies.
• Maintain a clear action view, ensuring leaders can quickly understand delivery status, blockers, overdue items, sign-off requirements, and decisions required.
• Hold action owners to account for timely delivery, challenging slippage, managing deadlines, unblocking issues, and escalating overdue or high-risk actions through the appropriate governance route, helping maintain momentum and avoid late surprises.
• Set expectations for action closure, ensuring evidence is retained, traceable, signed off and suitable for scrutiny once delivery is complete, reducing the risk of repeat findings and providing confidence that actions have been properly resolved.

Senior Reporting and Briefing

• Own the coordination, quality, and strategic narrative of FPC and wider IDVA contributions to senior reports, briefings, commissions, and governance updates.
• Direct and challenge input from across IDVA, converting it into clear, concise reporting that gives a balanced view of progress, risks, issues, achievements and required interventions, helping senior audiences make informed decisions quickly.
• Capture and share positive progress, delivery milestones, and examples of impact from across FPC and IDVA, using multiple reporting and communication channels to promote activity and value.
• Set standards for IDVA reporting and briefing, ensuring outputs are timely, consistent, and aligned with operational priorities.

Stakeholder Engagement and Cross-IDVA Coordination

• Build effective relationships across IDVA, FPC, central audit, compliance, risk, security, service ownership, operational delivery and wider HMRC teams.
• Canvass updates, evidence, and views from a broad stakeholder mix, ensuring the right HMRC representation and subject matter expert input is secured.
• Clarify the purpose, scope, ownership and deadlines for commissions, governance asks and evidence requests, ensuring stakeholder input is focused, timely and aligned to senior requirements.
• Influence and challenge stakeholders to improve the quality, timeliness and consistency of responses and action delivery, escalating where senior intervention is required to secure agreed outcomes and reduce delivery friction.

Leadership and Continuous Improvement

• Lead and direct a small team, including SO-level support, setting clear priorities, and maintaining a culture of grip, collaboration, and accountability.
• Set and improve standards for governance, action tracking, reporting, evidence management and briefing products.
• Champion a disciplined approach to governance and assurance across IDVA, using insight from audit, action tracking and reporting to drive continuous improvement, improve delivery confidence and support a more consistent approach across teams.

Essential Criteria

• Experience of leading governance, audit, assurance, compliance, or risk activity within a large and complex organisation, including setting expectations, standards, and escalation arrangements.
• Proven ability to oversee action plans, evidence requests, governance responses, senior commissions, or audit management responses, ensuring timely delivery through others and quality assurance before submission.
• Strong understanding of governance, risk, assurance, and control principles, with the ability to translate these into effective frameworks, senior reporting, escalation routes, and improvement activity.
• Experience of influencing senior stakeholders, action owners, governance leads, and subject matter experts to secure input, resolve blockers and maintain momentum.
• Excellent written and verbal communication skills, including the ability to produce clear, concise, and evidence-based reports, briefings, and strategic narratives for senior audiences.
• Proven leadership experience, with the ability to lead, direct, motivate and develop a small team while managing competing priorities, deadlines, and senior stakeholder expectations.
• To hold, or be willing to achieve CISMP.

Desirable Criteria

• Knowledge of identity verification and assurance, identity fraud prevention, fraud risk management, IAM or wider counter-fraud practices.
• Experience of working within government, regulatory, security, audit, compliance, or assurance environments.
• Understanding of HMRC governance structures, risk frameworks, security requirements, and senior reporting routes.
• Professional accreditation or qualification in governance, risk management, assurance, audit, security, or project delivery.

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office Closures

If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

• Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
• Telford Plaza, Telford - moving to Parkside Court, Telford
• Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford

For more information on where you might be working, review this information on our locations.

Leeds Location

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.

Benefits

Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree