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Your Responsibilities
As Governance Manager, you will support the Head of Compliance & Governance for the Retail division with a focus on our Real Estate business.
You’ll be supporting the delivery of governance, regulatory, and compliance oversight for the division, ensuring adherence to all relevant local legislation, industry standards, and internal policies and will be the initial point of contact for compliance and governance related issues from the business.
Key responsibilities will include:
- Developing, implementing, and maintaining compliance policies, procedures, and service delivery templates that support high-quality client service.
- Managing controls, undertaking approvals around account opening and payment transactions.
- Review of delegated authorities, TOBAs, and other client and market agreements.
- Supporting the business in meeting their Product Governance responsibilities including Prod 4 oversight.
- Implementing robust and effective procedures to mitigate the risk of financial crime, money laundering, bribery, and corruption on our business.
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You should keep on top of regulatory change and best practice so that the business stays ahead of the curve and be able to provide practical training and guidance to the business on compliance and governance matters.
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Qualifications
About you:
- You should have a thorough understanding of insurance policies and procedures and the regulatory framework – specific knowledge of the Real Estate environment would be beneficial.
- Experienced in compliance, insurance operations, or change management – this could have been gained whilst in another role, e.g., client-facing.
- Have strong data management and IT skills, including Excel and PowerPoint.
- Have a proactive and adaptable solution-focused approach.
- Be a confident communicator who can build trust with stakeholders.
- Thrives in a fast-paced environment.
- Committed to delivering and maintaining high standards with strong organizational and analytical skills.
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