InfraBe
Governance & Risk Coordinator (Physical Infrastructure & Field Operations)
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Governance & Risk Coordinator
Salary Range: £30k-£35k
About the Company
Our client is a fast-growing clean energy and infrastructure company delivering sustainable transport and energy solutions across the UK. With significant investment backing and ambitious expansion plans, the business is developing a nationwide network of critical infrastructure that supports the transition to low-carbon mobility, including public EV charging.
Operating across multiple regions, the organisation is committed to providing reliable, accessible, and high-quality infrastructure that supports communities, businesses, and the UK's net zero ambitions. Customer experience, operational excellence, and regulatory compliance sit at the heart of its growth strategy, alongside continued investment in technology, resilience, and long-term infrastructure development.
Job Profile
The Governance & Risk Coordinator supports the effective oversight, governance, and operational resilience of critical infrastructure assets, with a particular focus on EV charging operations within a broader clean energy environment.
Working closely with operational, technical, and compliance teams, the role is responsible for strengthening governance processes, maintaining risk and compliance frameworks, and ensuring infrastructure operates safely, efficiently, and in accordance with relevant UK regulations and industry standards.
This is an excellent opportunity for someone who enjoys bringing structure, improving governance processes, and supporting operational resilience within a rapidly growing infrastructure business.
Key Responsibilities
Reporting to the Head of Network Operations, responsibilities include:
Governance
- Support governance frameworks across infrastructure operations, ensuring clear accountability between internal teams, contractors, and delivery partners.
- Maintain governance documentation, including operational responsibilities, asset ownership, and compliance records.
- Maintain and develop the corporate risk register, with particular focus on operational and infrastructure risks such as:
- Network availability and service performance
- Asset reliability and equipment failures
- Supply chain and contractor risks
- Energy supply and grid-related constraints
- Coordinate governance actions arising from operational and management meetings.
- Ensure governance processes align with recognised standards (e.g. ISO 27001, ISO 55001) and applicable UK regulatory requirements.
- Act as a central coordination point between operations, technical, compliance, and external stakeholders.
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Policy Management & Compliance
- Maintain operational policies relating to infrastructure management, health & safety, and service reliability.
- Support compliance with relevant legislation and industry regulations, including Public Charge Point Regulations (PCPR) where applicable.
- Monitor supplier compliance and support periodic H&S and compliance spot checks.
- Maintain policy version control and ensure consistent implementation across operational teams.
- Develop guidance and supporting documentation to promote consistent standards across infrastructure assets.
Risk Management
- Identify, assess, and monitor operational and infrastructure risks, including:
- Physical asset damage or environmental impacts
- Technology and platform failures
- Connectivity and communications issues
- Third-party supplier and contractor risks
- Support implementation of mitigation measures to improve operational resilience.
- Assist with periodic risk reviews and business continuity planning.
- Work closely with technical teams to support preventative maintenance and resilience initiatives.
Operational Support
- Support monitoring of operational KPIs, including asset availability, incident response, and service performance.
- Assist with governance activities supporting infrastructure growth and optimisation.
- Maintain accurate operational records and governance documentation.
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Stakeholder & Compliance Support
- Maintain stakeholder registers and compliance records.
- Support internal and external reporting relating to governance, compliance, and operational performance.
- Assist with audit preparation and regulatory reporting.
- Maintain supplier due diligence records, certifications, and compliance documentation.
Reporting & Documentation
- Produce governance, risk, and compliance reports.
- Maintain accurate documentation, policies, procedures, and records.
- Support annual governance reviews and regulatory submissions.
- Ensure reports accurately reflect operational risks, mitigation activities, and compliance status.
Essential Experience
- Understanding of governance, risk management, or compliance frameworks.
- Experience maintaining risk registers, governance documentation, or compliance records.
- Strong organisational and document management skills.
- Excellent written communication and reporting ability.
- Ability to work with senior stakeholders and manage confidential information.
- Strong attention to detail with the ability to manage multiple priorities.
- Self-motivated, proactive, and able to work independently.
Desirable
- Experience within infrastructure, clean energy, utilities, transport, or EV charging.
- Familiarity with UK regulatory or compliance environments.
- Knowledge of Public Charge Point Regulations (PCPR), ISO standards, or asset management principles.
- Experience supporting audits or regulatory compliance activities.
- Exposure to operational risk management or infrastructure environments.
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