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Derbyshire County Council

Graded Revenues Officer

Derby
Posted about 17 hours ago
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Closing date: 06 September 2026

Highly motivated individual required to join Bolsover District Council’s busy Revenues & Benefits Team.

Bolsover District Council is a dynamic and ambitious organisation that takes pride in delivering excellent services to our community whilst driving economic growth and environmental sustainability for the district.

Applications are invited from highly motivated candidates who are interested in a career within Local Government and who are committed to providing an excellent service.

We are looking to fill a Career Graded Revenues Officer post, with recruitment at the entry level of Trainee Revenues Officer (Grade 3). The successful candidate will undertake, within a team environment, a range of duties relating to the efficient administration of Council Tax, Non-Domestic Rates, Benefits and Sundry Debtor functions.

This post has been designed to support progression through the career grade, from Trainee Revenues Officer to Assistant Revenues Officer to Revenues Officer. Progression will be based on the achievement of competencies, skills development and experience.

To be successful you will need:

  • Understanding of what the role involves and the type of work carried out;

  • Awareness of rules, processes and guidelines, or willingness to learn and follow them;

  • Understanding of the importance of good customer service and treating people fairly and with respect;

  • Awareness of:

    • UK GDPR and the Data Protection Act
    • Freedom of Information Act
  • A good standard of education (GCSE Maths and English) or equivalent experience;

  • Experience of interacting with others in a helpful or supportive way;

  • Experience of following instructions or guidance and completing tasks carefully and accurately;

  • Experience of working with others as part of a team e.g. through school, group activities, volunteering or work;

  • Computer literacy in order to undertake daily duties;

  • Ability to communicate clearly with others, both verbally and in writing, including members of the public;

  • Ability to ask questions and gather information accurately, following guidance and procedures;

  • Ability to organise tasks and manage time, with support where needed;

  • Ability to work carefully with attention to detail;

  • Ability to deal with routine customer enquiries in a clear and professional manner;

  • Ability to follow instructions and procedures consistently;

  • Willingness to learn and develop skills;

  • The ability to display tact and discretion as the work of the section involves sensitive and confidential information.

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For a full list of job details and requirements please view the Job Description and Person Specification.

Why work for us?

Bolsover District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.

We offer a competitive salary, Local Government Pension Scheme, generous annual leave entitlement and excellent work/life balance initiatives. Learn more about the benefits of working for us at: https://www.bolsover.gov.uk/

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Apply today!

If you are interested in this post, please apply using the online application on our dedicated webpage on Derbyshire Jobs at: Bolsover District Council Vacancies or via Derbyshire - Jobs and Careers by clicking ‘Apply for this job’ and creating an account. You can save your progress and exit the application at any time, coming back to it at a later stage to complete and submit your application. Applications close Midnight, 6th September 2026.

Please read the Guidance Notes provided before completing any application and please note that CV’s will not be accepted.

If you do not have internet access, you can request an offline application pack by contacting Bolsover District Council Contact Centre on 01246 242424 or emailing: BDC-HR&Payroll@bolsover.gov.uk

We welcome applications from all sections of the community.

For further information

For an informal discussion about the post, please contact Clare Betts, Principal Benefits & Technical Officer on Tel No. 01246 242445/email clare.betts@bolsover.gov.uk or Caroline O’Callaghan, Principal Billing & Recovery Officer on Tel No. 01246 242475/email caroline.ocallaghan@bolsover.gov.uk.

If you have not received any communication within 4 weeks of the closing date, please assume you have been unsuccessful on this occasion, and we thank you for your interest in the job role.

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Skills

Council Tax Administration
Non-Domestic Rates
Benefits Administration
Customer Service
GDPR Compliance
Data Protection
Freedom of Information Act
Computer Literacy
Verbal Communication
Written Communication
Time Management
Attention To Detail
Confidentiality
Teamwork
Information Gathering

Location

Derby, England, United Kingdom

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