Digital-Dandelion
Graduate Artificial Intelligence Engineer
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Job Purpose
You will help build, run and improve Day One's AI platform for pharmaceutical brand and insight teams. You will set up client projects on the platform, keep it running well, and turn the strategy team's questions into reliable outputs. You will learn the platform from our technology partner and take on more of it over time.
Role Key Accountabilities
Platform and Client Work
- Keep the platform running: monitor it, fix problems, and keep it secure and up to date
- Set up new client projects: load and organise client data, configure the platform, and test the results
- Check quality before models go live or access is shared with a client, and log and fix issues
- Monitor model outputs for quality, consistency and drift; escalate issues and support fixes with the technology partner
- Write and maintain scripts to support data loading, testing and reporting on the platform
- Keep code, documentation and runbooks current in Day One's repositories
- Keep client data in the right place: the client's own environment and Day One systems only
Compliance and Data Protection
- Follow and enforce Day One's compliance and security requirements and client obligations, including GDPR and adverse-event reporting, and raise any risk you see.
A High Performing, Motivated Team and Culture
- Share what you learn with the team and document it as you go
- Support and collaborate with team on client work where necessary (from pitch to live work)
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Knowledge and Experience
- Degree in computer science, engineering, mathematics, physics or a similar subject, or equivalent experience
- Python, and the basics of running software in the cloud (GCP, Azure or similar)
- Some experience building with large language models: agents, retrieval or prompt pipelines, and checking outputs against expected answers. Projects and internships count
- Git, automated testing, and clear documentation
- Clear written English
- Interest in healthcare or pharmaceutical market research is welcome but not required
Personal Attributes
Organised, curious and precise. A clear communicator who asks when unsure, takes ownership, and is comfortable working with people who are not technical.
This person must also align with the set of core personal attributes that we seek out in all our team members. They must also live and breathe our employee value proposition of ‘We all succeed together’:
- We are always brave – We are always the first to do anything. Continually innovating. Happy to move outside our comfort zone. Don’t wait for others. Run towards attitude. We grow by learning from our mistakes and seeking feedback. Have an optimistic outlook.
- We are proud of our work – We want to be the best. Take ownership for our work. Don’t stand still. Allow people to play to their strengths. Help each other to grow. Proud of what we achieve. We strive for excellence.
- We are in it together – We want the best for the company and each other. We don’t tolerate jerks. We are generous with our time and support. Team above individual. We embrace the belief that everyone can make an impact.
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Dimensions
- Direct Reports: none.
- Budget and Finances: none. You help keep the platform's running costs within the agreed budget.
Key Performance Indicators (KPI’s)
- The platform is available and issues are resolved within agreed times
- New client projects are set up on time and pass quality checks
- Nothing reaches a client without a recorded quality check
- Documentation and code are current and reviewed regularly
Decision Making
- Makes day-to-day technical decisions within the platform's agreed design. Larger design questions go to the Product Manager and the technology partner.
- Works with the project team who owns each project on what the outputs should be. Not a sole decision maker on client outputs: an influencer and a collaborator.
Other Role Information
You report to the Product Manager and work alongside the insights and strategy teams and, during the build period, our technology partner.
This is a new role in a growing team. As the platform grows there is a path to a senior engineering role.
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