M Group Technology & Communications
Graduate Business Analyst
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Role Overview
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where Will You Be Working?
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
Private Networks
- We find the best technology, manage assets and refresh systems.
- With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.
Role Responsibilities
As a Graduate Business Analyst, you'll have the opportunity to:
- Support the development and enhancement of reporting capabilities, helping turn business data into meaningful insights that drive operational performance and decision making.
- Create and maintain dashboards, reports and data visualisations using Power BI, Excel and other reporting tools.
- Compile, analyse and present data through ad hoc reporting, management information and performance dashboards.
- Identify trends, risks and opportunities through data analysis, supporting business improvement initiatives and continuous improvement activities.
- Assist with data quality and governance activities to improve the accuracy and reliability of business information.
- Work with stakeholders across Operations, Engineering, Service Delivery, Finance and Technology teams to understand business requirements and operational challenges.
- Support automation and process improvement projects by helping identify opportunities to streamline manual and repetitive activities.
- Contribute to business change initiatives through process analysis, documentation and impact assessments.
- Develop forecasting, trend analysis and performance measurement solutions to support strategic decision making.
- Build strong working relationships across the business while gaining exposure to a wide range of operational and technology functions.
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Candidate Profile
We'd love to hear from you if you have:
- A degree in Mathematics, Business, Physics, Computer Science, Data Science, Economics
- Strong analytical and numerical capability.
- The ability to interpret data and communicate findings clearly and confidently.
- A good understanding of Microsoft Excel.
- Strong communication, planning and organisational skills.
- A proactive approach with a desire to learn, solve problems and improve how things are done.
M Group’s Graduate Programme
Our 2 year structured graduate programme is all about helping you grow into one of our future leaders. We’ll give you challenges that stretch you, chances to learn new skills, and all the support you need along the way.
Evolve & Thrive
A structured development programme designed to help graduate and degree apprentices to build the skills, experience and confidence needed to become one of M Group's future leaders. Throughout your journey, you'll broaden your knowledge, develop your professional capabilities and benefit from a supportive network that empowers you to achieve your full potential.
As an M Group Graduate or Degree Apprentice, you can look forward to:
- Tailored development opportunities including face-to-face development events, virtual workshops and team-building experiences. These opportunities are designed to strengthen your leadership, communication and collaboration skills while helping you build connections across the business.
- A structured learning journey covering a range of topics including leadership, communication, commercial awareness, sustainability, project management and AI, helping you develop the skills needed to succeed in a rapidly evolving industry.
- Networking opportunities with graduates, degree apprentices, business leaders and colleagues from across M Group, enabling you to build meaningful relationships and expand your professional network.
- Professional development support, with access to guidance, resources and support to help you work towards relevant professional qualifications and achieve your long-term career ambitions.
- A strong support network from our Early Careers Team, business leaders and peers across the organisation, providing encouragement, insight and practical support throughout your development journey.
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At M Group, we're committed to helping you grow and succeed, providing the experiences, connections and opportunities you need to thrive in your career and make a lasting impact.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Recommend a friend - get rewarded for introducing people to us!
In addition, this role offers:
- 25 days annual leave plus bank holidays
About Us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
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