The People Co.
Graduate Food Technologist
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Role Overview
This role sits within the Technical team and reports directly into a Customer Technical Manager. The Food Technologist will play a key part in supporting both internal teams and external customers, ensuring products meet all technical, legal and quality requirements. It’s a hands-on role that blends customer-facing activity with factory-based technical support, offering excellent exposure across the full product lifecycle.
Key Accountabilities
- Providing day-to-day technical support to the business, suppliers and customers
- Managing and completing customer technical requests in a timely and well-organised manner
- Investigating customer complaints and contributing to monthly complaint KPI reporting
- Supporting customer audits, site visits and third-party inspections
- Assisting with customer KPI reviews and associated follow-up actions
- Maintaining and updating technical documentation, including Quality Attribute sheets
- Supporting the development and maintenance of company policies in line with legislation and customer standards
- Keeping up to date with food legislation and communicating relevant changes internally
- Benchmarking products to ensure technical compliance with agreed specifications
- Working closely with NPD and Commercial teams to support successful product launches
- Ensuring new products are assessed for nutrition, shelf life and customer requirements
- Supporting development trials and PPR trials
- Maintaining accurate product data within internal technical systems
- Promoting high standards of health, safety, hygiene and legality across the site
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People Profile
- Experience within a food manufacturing or food supply technical role
- Sound understanding of food safety, quality and legal compliance
- Confident dealing with customers and handling technical queries and complaints
- Experience supporting audits and working to customer and third-party standards
- Comfortable managing technical documentation and product specifications
- Able to work collaboratively with Technical, NPD and Commercial teams
- Well organised, detail focused and able to manage multiple priorities
- A proactive approach with the confidence to challenge unsafe or non-compliant practices
- Strong communication skills and a professional, positive manner
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We regret we can not offer visa sponsorship and can only consider candidates who hold right to work in the UK.
To apply, please e-mail in strict confidence, with a comprehensive CV, including salary details, quoting the above reference and for the attention of James Constable.
Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion.
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