Riviera Travel
Graduate Product Executive - Cruising
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Department: River Cruise Product
Reports to: Head of Product Cruising
Hours: Full time, 37.5 hours per week (2 office days plus occasional international travel)
Role Purpose
This is a fantastic opportunity for someone at the early stages of their Product career who is keen to learn, build experience and grow within a market-leading travel business. As a Graduate Product Executive, you will support the delivery and ongoing development of our cruise product, working closely with Product Managers and experienced colleagues across the business.
You’ll develop a practical understanding of how cruises are designed, priced, improved and delivered. Working across teams, you’ll help review how processes operate between departments and support improvements that make ways of working clearer, more efficient and more effective.
Through collaboration with stakeholders across Commercial, Operations, Marketing and Quality, you’ll build a strong grounding in guest experience, quality standards and commercial decision-making. This role is an excellent entry point for someone curious, analytical and motivated to build a long-term career in travel product.
Key Responsibilities
Product & Commercial
- Support the day-to-day management of cruise products, helping keep itineraries, pricing and product information accurate and up to date
- Assist Product Managers with product development activity, including research, updates and enhancements
- Build an understanding of commercial decision making
- Carry out competitor and market research to support product improvements
- Maintain accurate product data across systems, reports and documentation
- Take increasing ownership of defined tasks end to end, working independently day-to-day with guidance from your manager
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Quality & Guest Experience
- Support the monitoring and review of guest feedback and post-trip insights
- Identify trends or recurring issues and feed recommendations into product improvements
- Ensure product content is accurate, meets quality standards and aligns with guest expectations
- Work with internal teams to support the resolution of product or quality-related issues that may impact the guest experience
- Develop an understanding of how product decisions, operational delivery and quality come together to share the end-to-end guest journey
Supplier & Stakeholder Management
- Day-to-day collaboration with both internal and external stakeholders through information gathering, updates, negotiations and issue resolution
- Learn how supplier relationships are managed to maintain quality and value
- Support review of cross-team processes and contribute to improvements that increase efficiency
- Shadow product managers in cross-team discussions, building confidence and independence in stakeholder communication over time
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What’s in it for you?
- A Real Career Path: Clear progression through the Product Career Pathway in a market-leading travel business, with development support at every stage
- Hands-On Learning: Learn directly from experienced Product Managers and senior leaders, building commercial awareness, supplier knowledge and decision-making confidence
- Responsibility, Not Just Admin: You won’t be “just supporting” – you’ll be trusted with real work that makes a visible difference
- Travel Industry Exposure: Develop deep destination knowledge and insight into the cruise industry, with opportunities to support overseas visits and product research as you grow
- Supportive Culture: A friendly, collaborative Product team that values curiosity, attention to detail and continuous improvement
Who are we looking for?
We welcome applications from graduates from a wide range of degrees – including (but not limited to): Business, Geography, Travel & Tourism, Mathematics, Marketing, Economics, Languages, Project Management, Data & Analytics, or similar.
You’ll also be:
- Curious, organised and keen to understand how things work
- Comfortable working with data, systems and structured information
- Confident communicating with colleagues at different levels
- Proactive, adaptable and eager to learn
- Interested in travel, destinations and product development
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