CityGrad
Graduate Technology Associate
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One of the fastest-growing and most exciting commercial real estate companies are looking for bright and motivated individuals to join their Technology team.
Working as part of a dynamic and entrepreneurial team, this is a great opportunity to build your career in Tech.
About the Role
This is an exciting opportunity for a recent graduate looking to develop practical experience across Microsoft technologies, AI, automation, cybersecurity, data analytics, cloud services, and enterprise technology operations. Working closely with the Head of IT, technology partners, and colleagues across the business, you will support the delivery of strategic technology initiatives that enhance the member and colleague experience while helping to maintain secure, scalable, and efficient technology services across the company.
This is not a traditional tech role. Whilst some first and second-line support responsibilities will be required, the primary focus of the role is Microsoft technologies, AI adoption, automation, cybersecurity, data analysis, digital transformation, and continuous improvement.
Technology Operations & Service Management
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- Provide first and second-line support where local business knowledge or technical involvement is required.
- Act as a liaison between colleagues, locations, and managed service providers.
- Support onboarding and offboarding processes, including account provisioning, license assignment, and access management.
- Assist with technology deployments, office mobilizations, and business change initiatives.
AI, Copilot & Digital Transformation
- Support implementation and adoption of Microsoft Copilot technologies.
- Assist business teams in identifying opportunities to improve productivity through AI.
- Develop training guides, knowledge resources, and user adoption materials.
- Help departments identify manual processes suitable for automation and AI enhancement.
- Assist with governance, security, and responsible use of AI technologies.
- Monitor adoption, usage, and effectiveness of Copilot and related services.
- Support workshops, demonstrations, and awareness campaigns across the business.
- Research emerging AI technologies and identify opportunities that align with strategic objectives.
- Promote innovation, automation, and digital transformation throughout the business.
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Automation & Process Improvement
- Develop and maintain automation solutions.
- Identify opportunities to improve operational efficiency through automation.
- Assist with workflow design and business process optimization.
Data Analysis & Business Intelligence
- Collect, analyze, and interpret operational and business data.
- Create reports, dashboards, and visualizations.
- Support the development of KPIs and operational reporting.
- Identify trends and opportunities for service improvement.
Cyber Security & Information Security
- Support cybersecurity strategy and continuous improvement programme.
- Assist with implementation and management of security controls.
- Participate in vulnerability management and remediation activities.
- Support cyber security awareness and training initiatives.
Requirements
- Degree educated, preferably in a technical degree.
- Passionate about learning.
- Fascinated about technology innovation.
- Great communication.
- Team player.
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