City St George's, University of London
Graduation and Awards Administrator (REDEPLOYEE APPLICANTS ONLY)
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Please note:
This role is only open to redeployee applicants at City St George's. Applications from individuals who are not redeployee applicants will not be considered at this time.
To apply, please email your CV and cover letter to RecruitmentCoordinators@citystgeorges.ac.uk with the job title and reference number, demonstrating how you meet the essential criteria outlined in the person specification.
About the University
City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
Role Overview
Background – Registry Services, within Academic Services, is creating a new Graduation and Awards team focused on the administration of awards, certificates and graduation ceremonies. Working closely with colleagues in Student Records, Schools and the Events Team, the Graduation and Awards Administrator will support the delivery of key student lifecycle activities, ensuring accurate record management and providing excellent service to students and staff.
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Responsibilities
- Provide administrative support for award and certificate processes
- Maintain accurate student records
- Support graduation planning and delivery
- Manage enquiries
- Coordinate graduation communications and bookings
- Identify and resolve routine record discrepancies
- Ensure processes are applied consistently
- Work collaboratively with colleagues across the University to support the successful delivery of graduation and awards activities
Person Specification
- Experience providing accurate administrative support within a busy environment
- Delivering excellent customer service
- Strong organisational skills
- Attention to detail
- Ability to work to fixed deadlines
- Effective communicator
- Ability to work collaboratively with colleagues and students
- Manage competing priorities
- Maintain accurate records while complying with relevant policies and procedures
Additional Information
Whilst this role is hybrid, there is a more frequent amount of on-site presence required during the planning and running of graduation ceremonies, currently held in January and July each year. Peak certificate production periods throughout the year will also require being on-site more frequently.
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Application Details
- Closing date for applications: 4th October 2026 at 11:59pm
- Interviews are scheduled to take place from 26th October 2026
- The selection process will involve an interview and an exercise. Further details will be confirmed at the interview stage.
Benefits
City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
Equality, Diversity and Inclusion
City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.
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