Notting Hill Genesis
Graphic and Multimedia Officer

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Job Introduction
What You’ll Do
Notting Hill Genesis (NHG) is looking for a Graphic and Multimedia Officer to join our Corporate Affairs team and help bring our story to life. As a Graphic and Multimedia Officer, you'll create engaging visual and multimedia content from graphic design and photography to video and digital assets that supports our communications, brand and business objectives across the housing sector.
Reporting to the Head of Corporate Brand and Communications, you'll work alongside colleagues across Corporate Affairs to produce creative content that informs and engages our residents, colleagues, partners and stakeholders. This is a great opportunity for a Graphic and Multimedia Officer looking to develop their creative and digital skills in a fast-paced, in-house communications environment, helping to showcase NHG's social purpose within the housing sector.
How You’ll Do It
- Support the delivery of graphic design, photography and video projects across a range of communication channels.
- Create and update branded materials including newsletters, presentations, leaflets, posters, social media graphics and templates.
- Assist with photography and video production, including planning, filming, editing and content preparation.
- Work with colleagues to interpret creative briefs and deliver content that meets agreed objectives and timelines.
- Ensure all materials are consistent with NHG's brand guidelines and accessibility requirements.
- Support the maintenance of NHG's digital asset libraries and help coordinate external suppliers, such as printers and photographers, where required.
The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence . If not already qualified, there may be an expectation to study towards a professional qualification.
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Essential:
- Some experience in a graphic design, multimedia, communications or marketing role, gained through employment, apprenticeship, placement, voluntary work or freelance projects.
- Experience creating visual content for digital and print channels.
- Good working knowledge of Adobe Creative Cloud applications, particularly InDesign, Photoshop and Illustrator.
- Basic photography, videography and video editing skills, with a willingness to continue developing these capabilities.
- Understanding of branding principles and the importance of maintaining visual consistency.
- Knowledge of accessibility and inclusive design principles.
- Familiarity with content management systems, social media platforms or email marketing tools.
- Good organisational skills, with the ability to manage multiple tasks and deadlines
- Strong written and verbal communication skills.
- Ability to work collaboratively and build positive relationships with colleagues across the organisation.
- Confidence in learning new technologies and digital tools.
- A proactive attitude, curiosity and willingness to learn from feedback and experience.
- A degree, HND, apprenticeship or equivalent qualification in graphic design, digital media, multimedia or a related discipline, or relevant practical experience.
Desirable:
- Experience using Adobe Premiere Pro, After Effects or similar video editing software.
- Experience of creating content for social media and internal communications channels.
- Knowledge of HTML and CMS platforms.
- Experience working with photography and digital asset management systems.
- Understanding of the housing, public sector or not-for-profit environment.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary


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All About Us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and we employ around 1,800 employees.
For more information on what we do and what makes us different please visit:
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit:
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 25th September 2026
Step 2: Successful candidates will be asked to do an assessment
Step 3: Successful candidates will be invited to interview
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
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