Canon EMEA
Graphic Arts Workflow Consultant
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Job Description
Canon is the market-leading supplier of production inkjet and graphic arts print solutions in the UK. Our Commercial Print Professional Services team works with some of the country's most advanced and innovative print businesses, helping them maximise the value of their investment through workflow consultancy, production optimisation, colour management, and technical expertise.
This is a senior customer-facing consultancy role for an experienced print professional with expertise in production workflows, colour-managed print environments, and commercial print applications. Working closely with customers, sales teams, and industry specialists, you will play a key role in helping customers improve efficiency, optimise production, and realise the full value of Canon's market-leading production print technologies.
This role is UK-based and national in scope, combining workflow consultancy, production expertise, and customer engagement — as much about commercial influence and customer success as it is about technical depth — making it ideal for an individual who enjoys solving complex challenges from pre-sales through to live production. Occasional European travel is required.
Responsibilities
As our Graphic Arts Workflow Consultant, your key responsibilities will be:
Workflow Consultancy & Production Optimisation
- Designing, optimising, and troubleshooting production workflows across graphic arts and production inkjet environments.
- Supporting customers with PDF-based production workflows, including imposition, preflight, output processing, and workflow automation, helping them improve efficiency, consistency, and production performance.
- Advising on workflow efficiency, RIP integration, process optimisation, and production improvements across both digital and physical production environments.
- Helping customers bridge the gap between workflow design and physical production constraints, ensuring solutions perform effectively in live production.
Colour Management & Print Quality
- Owning colour-managed production environments end-to-end, including ICC profile creation and validation, device characterisation, colour consistency, and print quality optimisation.
- Diagnosing and resolving complex colour and print quality challenges in demanding, high-volume production environments, using spectrophotometric measurement and industry-standard colour tools.
- Advising customers on colour reproduction, proofing, process control, and conformance to recognised production standards (e.g., ISO 12647-2, G7, Fogra/GRACoL) across a range of substrates and applications.
- Providing expert guidance on achieving consistent, repeatable output across multiple devices, workflows, media, and production conditions — acting as the escalation point when other technical resources can't resolve a colour issue.
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Sales Support & Customer Engagement
- Acting as a trusted technical authority alongside Canon sales teams during high-value customer engagements.
- Authoring technical content for solution design documents.
- Participating in customer meetings, technical workshops, demonstrations, and solution development activities both in the UK and occasionally at European Customer Experience Centres.
- Helping customers understand how workflow, application, and production technologies can be applied to achieve measurable business outcomes.
- Building confidence in Canon solutions through credible technical consultancy and practical industry expertise.
Implementation & Specialist Support
- Supporting customer implementations and onboarding activities to ensure successful adoption of workflow and production solutions.
- Providing advanced application and workflow troubleshooting beyond the scope of conventional service support.
- Working closely with customers, sales teams, software specialists, and European support organisations to deliver successful outcomes.
- Acting as a subject matter expert for workflow and application-related activities across the business.
Qualifications
To be successful as our Graphic Arts Workflow Consultant, you must possess the following skills and expertise:
Essential
- Strong background within graphic arts, commercial print, or production inkjet environments.
- Practical, hands-on expertise in production workflows across commercial print environments.
- Demonstrable colour management expertise, including ICC profile creation and validation, colour space management, spectrophotometric measurement, and device characterisation in live production settings.
- Working knowledge of recognised colour production standards (e.g., ISO 12647-2, G7, Fogra/GRACoL certification processes).
- Good understanding of PDF-based production workflows and associated data formats, including JDF/JMF.
- Experience of customer-facing consultancy, pre-sales support, applications consultancy, or specialist technical roles.
- Strong analytical and problem-solving capabilities.
- Ability to communicate effectively with both technical and non-technical audiences.
- Self-motivated and comfortable operating independently within a field-based environment.
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Desirable
- Hands-on experience with colour management software (e.g., X-Rite, GMG, Alwan, EFI ColorProof, CGS ORIS).
- Knowledge of JDF/JMF workflow automation standards.
- Experience with RIP systems, workflow management platforms, and production software solutions.
- Experience of high-volume inkjet, continuous-feed inkjet, or graphic arts production environments.
- Familiarity with Canon production inkjet platforms, including ProStream, ColorStream, or varioPRINT iX.
- Knowledge of packaging, labels, or related graphic arts production sectors.
- Experience supporting demonstrations, workshops, or proof-of-concept activities.
If you have a background in graphic arts, production inkjet, or commercial print workflows, and are looking for an opportunity to apply your expertise in a highly visible, customer-facing consultancy role, we'd love to hear from you. This is a rare opportunity to join one of the industry's most respected technical teams and play a direct role in supporting the future growth of production inkjet and graphic arts solutions across the UK.
As this role is UK-based, we are happy to consider anyone based in any location across mainland UK. There will be occasional travel to our London and Birmingham offices as well as occasional European travel.
The salary for this role is £47,000 - £60,000 depending on experience, plus 20% bonus, plus car allowance, plus a comprehensive benefits package.
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