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Grassroots Football Support Apprentice
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An exciting opportunity
An exciting opportunity to join a highly skilled, ambitious, and forward-thinking team, this role is to support the Football Services staff with the administration of the game across Shropshire and help ensure the game runs effectively.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To provide administrative support to all Shropshire FA Clubs and Leagues, supporting clubs, developing fixtures, and completing administrative duties
- Support the affiliation of clubs and leagues, sanctioning, and ensure safeguarding requirements are met
- Lead on player registration, ensuring leagues and clubs fully understand the process
- Support Football Services Lead in ensuring leagues fully comply with The FA Standard Code of Rules (Adult and Youth)
- Provide advice and guidance on rules and regulations
- Communicate governance and regulation services that meet the needs of customers
- Administer Full Time to ensure League Administration is up to date
- Ensure that fixtures and results are communicated and inputted
- Support delivery of CPD to club and league administrative workforce, liaising with key stakeholders to meet the needs of the game
- Support the delivery of County Cup competition
- To work with wider team on Book Football system administration
- Use national and local customer insight to drive delivery of the Shropshire Business Strategy
- Provide the highest level of customer excellence to support volunteers across all FA Technology systems
- Collaborate with the Designated Safeguarding Officer to ensure the affiliation, sanctioning, and registration processes are managed effectively and safeguarding requirements are met by clubs, leagues, coaches, and referees
- Contribute to ensuring that safeguarding and equality are embedded throughout the Shropshire Football Association and grassroots football
- To support the wider staff team with any other projects/events as required
- Execute tasks as required to meet the Shropshire FA changing priorities
Where you'll work
2 High Street
Dawley
Telford
TF4 2ET
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
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Training provider
TELFORD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities, and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training schedule
One day every 2 weeks at the college (Term-Time)
College assessor
Workplace mentor
Essential qualifications
- GCSE in:
- English (grade C / 4)
- Maths (grade C / 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Shropshire FA
Shropshire FA is the governing body of football in Shropshire. We grow participation, promote diversity, and regulate the sport for everyone to enjoy. With over 160 Clubs and 14,000 diverse players of all ages and abilities playing in the County.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Upon completion of the apprenticeship, there will be room to progress within the role and company.
The contact for this apprenticeship
TELFORD COLLEGE
Keely Hill-Harding
keely.hill-harding@telfordcollege.ac.uk
01952642255
The reference code for this apprenticeship
VAC2000041033
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