Twinings
Grocery Online Customer Associate
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Application Deadline: 14 April 2022 Department: Sales Location: Home Based
Description
Great People Work Here
Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.
We have an exciting and ambitious journey ahead of us, and we are looking for people who want to step up and own their part to play. We are a team of go-getters, passionate about health and wellness, who are innately curious about our consumers and love to change up the way we do things to get to a better outcome.
We have invested heavily in our ways of working, opening a revamped vibrant and social working environment driven by MS Teams technology that also enables us to work brilliantly virtually too. This enables us to do our best work wherever, whenever!
In return, we offer a unique package of employee benefits including that help you to be at your best, at work and at home - to show just how much we value you. This role will give you the freedom to act and the tools to aim high.
This role will be home based but require travel to both the Andover office and other client sites (1-2 days per week)
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
This is an amazing opportunity for a NAE/CDE or JNAM with P&L experience to step into eCommerce and gain the most in demand skill-set in the highest growth channel. The role will have overall responsibility for managing a key growth customer in eCommerce, and shaping and executing the e-commerce strategy across Grocery.com accounts and working cross functionally with the individual account teams. They will play a key role in upskilling Twinings business in eCommerce and driving our 5 Year Strategy alongside the CBM. They will also support on Grocery Now – exploring new customer opportunities and managing existing relationships.
The person must have a natural passion and desire for the eCommerce channel and prior to this role they will have had previous customer facing experience in either online, sales, category or shopper marketing. Experience in a digital capacity would be beneficial but not essential, as the individual should be able to bring a fresh perspective and shape this role to deliver maximum value. As the online space is constantly evolving, this person will be able to adapt in role and embrace any future online opportunities that may arise
Skills Knowledge and Expertise
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Self-starter mindset with lots of ambition
- Entrepreneurial, ability to spot opportunities and go after with a can-do approach
- Engage and influence internal stakeholders to get the job done with pace
- Ability to learn quickly, be bold and resilient in trying new initiatives
- Can build relationships externally to drive & influence customers thinking
- Passion for E-commerce
- Inspired by looking outside and seeking to understand best practice
- Experience of managing a customer P&L would be desirable
- Own the dynamic ‘Quick Commerce’ / ‘Delivered Convenience’ channel – build current business with current clients and proactively win new business
Benefits
- Yearly bonus based on personal contribution and financial performance
- Flexible working options
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
- Onsite Gym and Wellbeing Centre
- Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
- Pension scheme with your contributions matched for up to 10% of your salary
- Cycle to work scheme
- SimplyHealth Cash plan
- Onsite Staff shop and online staff discounts
If you think this role sounds like your cup of tea, we’d love to hear from you. Please apply below.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location