Jackson Rose Recruitment Solutions | Marketing, PR & Comms Recruitment
Group Account Director
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Group Account Director
London (Hybrid) | £70,000–£85,000 DOE | Reporting to CEO
An award-winning, independently owned content marketing agency is looking for a Group Account Director to take ownership of a small portfolio of key accounts — leading the teams that serve them and taking full responsibility for their retention, growth and profitability.
This is a senior, multi-channel agency with deep editorial expertise across digital, CRM, print, social, video and more — working with membership, B2B and consumer clients across a range of verticals, including some highly complex, global programmes. This hire is a statement of intent: a genuinely ambitious agency investing in senior talent to match its ambitions for clients and for itself.
About you
- You're a dynamic, low-ego, collaborative senior account leader with significant agency-side experience in content marketing or an adjacent discipline.
- You understand what drives engagement, retention and value across a range of client types, and you're comfortable developing coherent content strategies and delivering integrated programmes — from always-on comms and magazines to campaigns, CRM and social.
- You lead with natural gravitas: confident with clients and senior stakeholders, commercially astute, articulate, innovative, and organised with genuinely outstanding attention to detail.
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The role
Client leadership and retention
- Act as senior point of contact and trusted advisor across your account group, building relationships at the most senior levels.
- Take overall responsibility for the quality and delivery of work across the group — on brief, on budget, on schedule.
- Ensure your teams deeply understand each client's business, audience and strategy, and the agency's role within it.
- Flag any changes in a client's business — strategic, personnel or financial — that could affect account health.
Client growth
- Own and develop client strategy and account plans across the group.
- Identify and generate organic growth opportunities, extending programmes across channels.
- Explore third-party partnerships that could help retain or grow accounts.
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Team leadership
- Brief and lead internal teams, ensuring clarity on expectations, budgets and timings.
- Drive project management through regular status meetings, briefs and debriefs.
- Escalate delivery or service risks promptly.
Commercial and financial
- Ensure accurate cost reporting, billing and forecasting.
- Ensure the group is resourced efficiently and profitably.
New business
- Play an active role in new business development — account leadership, sector insight and pitch support.
Wider contribution
- Represent the agency to the highest standard, internally and externally.
- Sit within the senior management team, helping shape the agency's brand, offering and resourcing.
Package
- £70,000–£85,000 depending on experience, plus a competitive benefits package (details on application).
- Hybrid working, minimum three days in the office.
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