Tesco
Group Change Manager - People
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About the Role
As a Change Manager, you will lead and deliver change management activities for a diverse portfolio of projects and programmes across Tesco. You will ensure that colleagues are empowered to lead, embrace, and sustain changes to ways of working, supporting the realisation of business benefits and embedding new processes, systems, and behaviours.
You will work closely with stakeholders across all levels, from senior leaders to colleagues on the ground, and play a key role in shaping and maturing change management capability within Tesco.
You Will Be Responsible For
Change Strategy & Planning
- Design and deliver end-to-end Change Management strategies for programmes and projects, aligned with Tesco’s Change framework.
- Create and manage deployment plans, including stakeholder analysis, learning needs, and change impact assessments.
Change Assessments
- Undertake change impact assessments, manage people risks and issues, and assess audience capacity and readiness for change.
- Advise on activities to embed change within the business and ensure sustainability.
Change Communications
- Create persuasive cases for change, producing timely and on-brand communication and engagement materials.
- Own and deliver communications to all relevant audiences, ensuring alignment with broader messages.
Change Training
- Identify education and training requirements, working closely with the Training Team to develop and deliver suitable solutions.
Stakeholder Management
- Develop and deliver stakeholder engagement strategies and plans.
- Identify, manage, and communicate effectively with a diverse group of stakeholders.
- Influence without authority, facilitate meetings, and present confidently.
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People-Focused Leadership
- Be the ‘go to’ person for expertise on delivering and managing the people side of change.
- Represent the end user, understand their experience, and provide transition support to a sustainable business-as-usual environment.
Continuous Improvement
- Support the development and maturity of change management capability, tools, and methodologies within the Change Centre of Excellence (CoE).
- Assimilate lessons learned from projects to improve future change delivery.
You Will Need
Essential Experience & Skills
- Proven experience defining and delivering change strategies within a large organisation.
- Experience delivering behavioural change initiatives to embed new ways of working across broad groups of stakeholders.
- Personal, relatable character, able to build relationships with a diverse set of stakeholders.
- Ability to work with pace and ambiguity, and autonomously when required.
- Excellent communication skills (verbal, written, and listening).
- Strong MS Office skills.
- Experience working in a retail environment is highly desirable.
Desirable Experience & Qualifications
- Experience working with Technology stakeholders or within a Technology environment.
- Experience working with Product Management and Agile methodologies.
- Skills and passion for people development and coaching.
- Change qualification (e.g., APMG Change Management, Prosci).
- Project/Programme qualification (e.g., APM, MSP).
What's in it for You?
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 20% of base salary.
- Holiday starting at 25 days plus a personal day (plus Bank holidays).
- Private medical insurance.
- 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
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The above information is a shortened summary, refer to our policies for full details.
About Us
You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.
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