Serco Plc
Group Facilitator

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Group Facilitator
Location: HMP Dovegate, Uttoxeter, Staffordshire ST14 8XR
Salary: £34,475, pro rota, plus excellent benefits
Schedule: Part Time 20 hours per week (3 days)
Ready to impact a better future?
As a Group Facilitator in our Therapeutic Community team at HMP Dovegate, you'll help deliver specialist therapeutic interventions that support rehabilitation, personal growth and lasting behavioural change. Through group-based therapeutic practice, you'll play a key role in creating a safe, constructive environment where individuals can develop healthier ways of thinking and living.
Our work touches lives every day. In this role, you'll contribute to a therapeutic community that helps individuals address complex needs, improve wellbeing and reduce the risk of reoffending. Working alongside a multidisciplinary team, you'll help create impactful solutions that deliver positive outcomes for residents, support safer communities and help impact a better future.
What you'll do as a Group Facilitator
- Facilitate therapeutic group sessions, community meetings, reviews and assessments within the Therapeutic Community.
- Support the assessment, treatment and development of residents with complex psychological and behavioural needs.
- Prepare professional reports, including parole review documentation, and provide evidence where required.
- Contribute to service development, quality assurance activities and the continuous improvement of therapeutic practice.
- Work collaboratively with clinical and operational colleagues to maintain a safe, effective and accredited therapeutic environment.
- Promote wellbeing, rehabilitation and positive behavioural change through evidence-based therapeutic interventions.
Does this sound like you?
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- You have experience delivering group-based interventions, therapy or therapeutic support within a forensic, custodial, clinical or related environment.
- You hold, are working towards, or have equivalent experience relevant to psychotherapy, counselling, group analysis or therapeutic practice.
- You can build trust, communicate effectively and work confidently within a multidisciplinary team.
- You have experience assessing risk, maintaining professional records and producing high-quality written reports.
- You're committed to making a positive impact and supporting people to achieve meaningful personal growth and change.
What we offer
- Pro rota 23 days’ holiday plus bank holidays
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.
Vetting and checks:
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.


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A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
Let’s impact a better future, together. Apply today.
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