VCCP Group LLP
Group Head of AI Enablement
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Head of AI Enablement & Business Systems Transformation
VCCP – Operational Architecture & Transformation
About VCCP VCCP is the global challenger network for challenger brands, operating across 13 offices worldwide with over 1,500 employees. Specialising in cross-disciplinary collaboration—spanning strategy, AI, data, media, branding, digital, and operations—we drive transformation through simplicity, collaboration, and innovation.
Our client roster includes Virgin Media O2, Barclays, Cadbury, White Claw, easyJet, Primark, and Co-op. A 13-time winner of the AAR’s annual new business ranking, VCCP is known for its Challenger philosophy: pushing boundaries, shaping the industry, and delivering measurable value for ambitious brands.
The Role
As the Head of AI Enablement & Business Systems Transformation, you will be the strategic architect of VCCP’s operational future. By merging AI, automation, systems optimisation, and project leadership, you’ll ensure the agency leverages world-class technologies to enhance efficiency, drive value, and empower teams.
This is not just about delivering tools—it’s about transformation: embedding AI to chlorinate workflows, unifying systems for scalability, and executing strategic projects with excellence. You’ll have the autonomy and influence to challenge the status quo and redefine how VCCP operates across global teams.
We’re looking for a highly organised, ambitious leader who thrives in fast-paced environments, bridges technical and business communities, and delivers tangible results. While self-starter mentality is a must, the role demands collaborative partnership—working seamlessly across disciplines to accelerate strategic objectives.
Responsibilities
AI & Automation Leadership
- Gemini Integration:
- Lead the enterprise-wide rollout of Gemini (AI), embedding it into daily workflows as the core AI driver for the agency.
- Ensure seamless adoption by training teams on best practices and establishing success metrics.
- Center of Excellence (CoE) for AI:
- Build and own the institutional knowledge around AI applications across VCCP.
- Define and share case studies, playbooks, and trainings to accelerate adoption.
- Automation Pipeline:
- Identify, vet, and develop a library of automation opportunities—from quick wins to large-scale process automation.
- Transform ideas into executed solutions, tracking ROI, time savings, and scalability.
- Flatten decision-fatigue by setting a procedure for POCs (Proof of Concepts) and MVP rollouts.
Strategic Systems & Product Roadmap
- Application Ownership & Roadmap:
- Define the long-term vision for strategic back-office applications, including:
- Deltek Maconomy (financial & operational)
- Deltek Workbook (resource planning)
- Sage (accounts/payroll)
- Greenhouse (hiring & talent management)
- Align these systems to global business goals while ensuring technical stability.
- Define the long-term vision for strategic back-office applications, including:
- Business Alignment:
- Partner with department heads (Global, US, UK, APAC) to diagnose inefficiencies and translate them into system enhancements.
- Standardise processes to improve data integrity, compliance, and speed.
- Global Standardisation:
- Enforce consistent system use worldwide, embedding "best practice" behaviours.
- Reduce redundancy by centralising governance and global best-ranking ledger.
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Strategic Projects & Operational Excellence
- Executive Partnership:
- Serve as a key advisor to the COO and CIO, driving:
- Major M&A & restructuring technology integrations
- Transformation projects (e.g., agency performance frameworks,inear prototypes)
- Serve as a key advisor to the COO and CIO, driving:
- Operational Consulting:
- Work directly with MDs & Ops Directors to identify agency inefficiencies.
- Design clear "Excellence Frameworks" that boost margin, consistency, and productivity.
- Innovation Portfolio Oversight:
- Guide the global innovation slate, ensuring projects are aligned with strategy and feasible.
Governance & Value Realisation
- Delivery Governance:
- Establish a framework for all tech-led projects, including:
- Accountable stakeholders & roles
- Stage-gate approvals for funding/risks
- Establish a framework for all tech-led projects, including:
- Portfolio Reporting:
- Build a 6-month health dashboards (risk, ROI, sprints) for the Executive Suite.
- Your dashboard becomes the decision-making backbone for data-led investments.
- Benefit Realisation:
- Define KPIs for major projects (e.g., cost savings, time reduced) and post-delivery ROI review.
- Implement "lessons learned" mechanisms to refine processes post-launch.
- Upgrade frameworks incrementally to ensure sustained value (prevent "hidden decay").
Key Skills & Experience Required
You are a hybrid talent: Enabled equally to:
- Tech Talk: Discuss api integrations, data models & AI prompts with engineers.
- Cultivating relationships with Management: Clarify how investments impact margins with an MD.
- Lead design thinking for creative process automation with agency leaders.
Core Competencies:
- The Rigorous Orchestrator:
- Ability to enforce governance without burnout
- Data-driven approach: -Measure Every initiative’s ROI
- The Delivery Mentor:
- A track record of taking "blurry ideas" → Clear strategy → "Shiny solutions".
- The Tech Visionary:
- Inspired by AI’s transformational potential in advertising.
- Passion to translate complex AI use-cases into clear stakeholder value.
- Enterprise System Leadership:
- Law agency-level knowledge of moderize & expense management systems.
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Technical & Business Skills:
- AI first but not AI focused:
- Familiarity with LLMs, API, prompt engineering, and AI in operations.
- Experience with ERP (Deltek), CRM (Salesforce, HubSpot), automation (UI Path/Rowbo), and data platforms.
- Technical instincts for building end-to-end flows from business request.
- Scaled team leadership: Recognize potential bottlenecks and cultures challenges.
- Team management experience; rolling from 10+ years of executive or consultative background.
Personality Traits: ✔ Thrives in impetuous, dynamic environments (notable days seldom replicate). ✔ Meticulous, while **seeing through complex frameworks. ✔ Friendliness and approachability sounds encourage alignment across boards. ✔ Pride: Driven to compound victories, quality last across experiments.
Success Metrics (First 12 Months)
- AI Adoption:
- High user engagement rates for Gemini (threshold: 90% monthly per team).
- Creative Dashboards:
- Roll out an "AI & Systems Value" dashboard for cost leaders, tracking measurable impact
- System stability: Socialized 2-year plan that enthouses stakeholders on finance.
- Delivered Projects:
- Achieve at least two transformative initiatives within new governance rules.
- e.g., M&A tech integration or OpEx re-engineering delivered to 95% satisfaction.
About You
A passionate blend of strategist and charmer:
- Stir with creative excitement and data-driven curiosity.
- Weave quick energy from whiteboard sessions to board meetings.
- Believe in becoming better through effort and feedback.
Our culture thrives when people: 🔹 Act as natural guides (ability to learn fast and inquire progress). 🔹 Cheer for excellence and comprehensive results. 🔹 Keep "hello spirit"—strong in communication of unity and teamwork. 🔹 Speak diversity and inclusion coming alive in an awareness that thrives. *"Inclusion routinely matters: VCCP aspires to beat barriers to benefit everyone."
Criminal Records Declaration
Note: Perl to our process, at end-to-end process, including big clusters traditionally requires a lighter check. Automationing broader cells may also trigger an Adverse Finance & IO check.
Applicants must disclose during the interview, and for roles in Finance, HR, Legal IT, or Manager layers, VCCP may follow up with a txt DBS requisition.
No tone is written or found if you need an adjustment during the process, kindly direct to joinus@vccp.com.
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