Spence & Partners
Group Head of Change
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About Us
3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol, and Leeds.
The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK’s largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting, and administration services that provide simply smarter solutions for trustees, employers, and members. Mantle reimagines the traditional models of defined benefit pensions administration and actuarial valuation software.
The 3173 Culture
Our primary aim is to provide interesting, worthwhile, and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors.
We are defined by our ethos and by our goal:
Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work.
We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers.
About You
As Group Head of Change, you will have overall accountability for the definition, management, coordination, delivery, and communication of the group strategic change programme, including the Chairing of the Strategic Change Committee. You will also be responsible for the project management of a portfolio of high-profile strategic projects alongside management responsibility, oversight, and direction to the Group Change team. You will be able to balance the long-term needs of the Group alongside dealing with immediate needs of the businesses.
As Group Head of Change, you will play a critical role in driving forward the Groups’ change agenda to meet with its ambitions for growth, innovation, financial capacity, and a positive culture. Delivering excellence in leadership, creating a high support, challenge environment where colleagues are inspired, enabled, and empowered to do their best work and deliver on the Group and individuals' businesses strategic objectives.
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Responsibilities & Criteria
Key Responsibilities
- Accountability for the definition, management, and delivery of the strategic change programme, in line with executive goals, and ensuring it supports the defined business strategies.
- Effective oversight of the strategic and business change programmes through the centralised management oversight and reporting forum via chairing the Strategic Change Committee.
- Collaborate with senior leadership to define change objectives, communicate the vision, and secure buy-in from stakeholders. Work with change colleagues across the group businesses to enable efficient, consistent, and successful change deliveries.
- Foster a culture of change awareness, readiness, and adaptability across the Group.
- Manage and mature the PMO framework and function to ensure consistent high quality and consistent project delivery across the Group.
- Monitor and evaluate the effectiveness of change initiatives, making adjustments as necessary to achieve desired outcomes, including staying up to date on industry best practices and emerging trends in change management.
- Lead and mentor a team of change management professionals, providing guidance and support.
- Identify and assess potential risks and obstacles to change, developing mitigation plans to minimise disruption.
- Ensure allocated budgets are tightly and effectively managed.
Core Competencies
- A highly experienced change executive, ideally within pensions, financial services, or professional services.
- Ability to lead on the enablement of successful delivery of a complex change portfolio across the Group.
- Highly proficient in recognised project methodologies (e.g., PRINCE2, PMP, Agile, or similar).
- Strong financial acumen and experience managing large budgets.
- Ability to lead, motivate, and develop a team of change professionals.
- Strong leadership, influencing, negotiation, and stakeholder management skills.
- Have extensive experience building, evolving, and managing a PMO framework and team to enable consistent project delivery, governance models, and budgetary control.
- Exceptional communication skills, both written and verbal, with the ability to convey complex concepts clearly and succinctly to senior stakeholders, including C-suit audiences.
- Comfortable operating in a complex, fast-paced, and compliance-focused environment.
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Circumstances
- Location: Belfast
- Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required.
- All roles are subject to a six-month probationary period, and all prospective employees are required to complete an Access NI check.
- As part of the pre-hire process, the successful candidate will be subject to reference checking security vetting.
- 3173 is an Equal Opportunity Employer.
Applying with a disability or long-term health condition?
As part of our belief that we benefit from the differences among us, we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria.
If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable, so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further, please call 028 9041 2000 and ask to speak to a member of the People & Culture team.
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