Westfield Health
Group Instructor - Fitness
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Two brands. One team. ROVA Health is what happens when two established names in health and wellbeing stop running in parallel and start moving together. Built on over a century of Westfield Health Group heritage and driven by the belief that the way people live, work, and recover has fundamentally changed — we exist to do something about it. This is a platform with purpose, built by people who care about getting it right. If you're joining us, you're not just starting a new job. You're helping navigate what comes next.
GROUP INSTRUCTOR - FITNESS
Navigate the unknown as a ROVA Experience Specialist
No two days on the studio floor are ever the same. That's exactly why we need you leading it.
As our Group Instructor, you'll lead the group exercise programme at our Central London site; shaping a timetable that works as hard as the people who show up for it, and building a team of freelance instructors who make it happen.
You'll teach 8–10 classes yourself each week, but the bigger job is everything around them: reading the utilisation numbers, managing the budget, holding the standard, and adjusting the offer as member demand shifts. Studios don't run on a fixed script, you'll navigate the swings, and make it look effortless.
The class list changes daily. What doesn't change is the standard you hold it to.
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THE ROLE
- Location: Central London, UK
- Language Requirements: Fluent English
- Salary: Up to £30,000 dependent on experience and skill.
- Benefits: Health Cash plan, Private Health Insurance, Pension Scheme, Retail discounts scheme, Annual leave (25 days + bank holidays + Westfield Day), Electric Car Scheme, Cycle to Work Scheme, Annual Pay Review, On site gym use, Targeted Learning and Development opportunities.
- Contract Type: Permanent, Full Time (37.5 hours)
WHAT YOU BRING
- Level 2 Gym Instructor qualification. Spin, Yoga, or Reformer/Mat Pilates certification is a strong bonus.
- Real experience in fitness, wellbeing, or another service-led environment.
- A strong track record teaching a range of group exercise classes, and the presence to hold a room.
- Commercial awareness; you understand budgets, and how the numbers translate into decisions on the studio floor.
- Sharp organisational and planning skills, with the ability to build a timetable that actually works for members and instructors.
- Confident, adaptable communication, whether you're briefing an instructor or presenting performance data to senior management.
- A genuinely customer-first mindset; you build trust because you mean it, not because it's scripted.
- Comfort with change: you spot what isn't working, and you don't wait to be told to fix it.
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DUTIES AND RESPONSIBILITIES
- Own the group exercise timetable, building a balanced, commercially effective offer that matches real member demand.
- Deliver 8–10 classes yourself each week, setting the standard for delivery, safety, and energy.
- Manage the instructor cost budget and hit budgeted class revenue targets.
- Recruit, support, and performance-manage freelance instructors, ensuring every class reflects our brand.
- Process instructor payroll accurately and on time, with all class submissions correctly tracked.
- Keep studio spaces, equipment, and delivery standards audit-ready, and run regular quality checks.
- Report on attendance, utilisation, and instructor performance, using the data to drive improvements.
- Ensure every class and instructor meets health & safety and compliance requirements, without exception.
WHAT HAPPENS NEXT
- The Hiring Manager will review your application.
- You will have a formal interview.
- Offer made.
- ID and HR Checks.
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