RBH
Groups and Events Manager
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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
RBH is proud to operate two of Edinburgh’s most iconic hotels, now officially part of the globally recognised Marriott International brand. The Edinburgh Grand, located in the heart of the city’s vibrant New Town, has been reimagined as part of The Luxury Collection, reflecting its timeless elegance and rich character. Meanwhile, Old Town Chambers, with its unique blend of heritage charm and contemporary design, now forms part of the premium Autograph Collection, known for celebrating distinctive, one-of-a-kind hotels.
Our Benefits
- You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
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A DAY IN THE LIFE OF A GROUPS AND EVENTS MANAGER
What You'll Be Doing...
- Proactively manage and convert conference, meeting, private dining and event enquiries across both hotels.
- Build strong relationships with corporate clients, agencies and event organisers to maximise new and repeat business.
- Conduct hotel show rounds and prepare tailored proposals, quotations and contracts.
- Coordinate every aspect of events from enquiry through to successful delivery, ensuring exceptional guest experiences.
- Prepare detailed function sheets and event briefs, communicating all requirements clearly to operational departments.
- Act as the main point of contact for clients before, during and after their events.
- Work closely with the Front Office, Food & Beverage, Kitchen, Housekeeping and Maintenance teams to ensure seamless execution.
- Maximise revenue through upselling accommodation, catering, meeting packages and additional services.
- Monitor event profitability, deposits and final invoicing, ensuring accuracy throughout.
- Review guest feedback and identify opportunities to continuously improve the conference and events offering.
- Coordinate and oversee weddings, ensuring every celebration is delivered to the highest luxury standards and each couple receives an exceptional, personalised experience.
- Represent both hotels at networking events, exhibitions and client meetings to grow the business pipeline.
- Ensure all events comply with health and safety, licensing and Marriott brand standards.
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WHAT WE NEED FROM YOU
- Previous experience in conference and events, sales or hotel event management.
- A passion for delivering exceptional guest experiences from enquiry through to event completion.
- Strong commercial awareness with the ability to maximise revenue opportunities.
- Excellent organisation and time management skills, with the ability to manage multiple events simultaneously.
- Outstanding communication and relationship-building skills.
- Confidence presenting proposals, negotiating with clients and conducting hotel show rounds.
- Strong attention to detail and the ability to produce accurate event documentation.
- A collaborative approach, working effectively across multiple hotel departments.
- A flexible attitude, with the ability to work evenings and weekends when required.
- Experience within a luxury hotel environment is highly desirable.
- Experience planning and delivering weddings within a luxury hotel environment would be advantageous, with an understanding of the high levels of service, attention to detail and personalised guest experience expected for luxury wedding celebrations.
- Experience using hotel property management and event management systems would be advantageous.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please let us know.
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