Millennium Hotel and Resorts UK
Groups Reservation - Central Office
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Role Description
Working on behalf of multiple hotels within the collection, you will join a small but sales-hungry team to respond to and convert meetings and event enquiries of all sizes and types. You will work hard to ensure the client’s event is a success and every detail is accurate. You will work with on-property colleagues who will use your work to bring the event to life.
Required Skills
As a successful applicant, you will bring the below skills to the team to ensure conversion success and profit focus:
- Fantastic attention to detail
- The ability to work accurately at a fast pace – response times remain key
- A real passion for the hospitality industry and providing industry-leading customer service – taking the time and effort to understand client requirements, by spending time chatting on the phone to them when possible
- A sales hunger demonstrated through their conversion achievements and upsell results
- A ‘can do’ attitude with creative solutions offered to potential opportunities
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Advantageous Experience
- Previous experience of Delphi and/or Opera Cloud
- Experience working as a reservation agent
If you work well within a team and take personal ownership of your business enquiries and conversion levels, we would be delighted to chat with you.
Benefits
In return we offer:
- Monthly and quarterly financial incentives
- Social Events, Wellbeing, and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service-related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About the Group
Millennium Hotels & Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection, and The Biltmore. Each collection has its own distinct personality, character, and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
“At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.”
#COPCaterer
Visit our UK Career page - https://shorturl.at/3rBf2
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location