Instamo
Growth Account Manager
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Growth Account Manager
Salary: £35k Base + Share Options + Annual Bonus
Instamo is building the integration layer for mortgage applications.
Our technology helps mortgage brokers and lenders remove manual administration from the mortgage journey. Following the launch of FastSubmit and now FastAdmin, we're expanding our platform beyond mortgage submission to help firms manage more of the journey from application through to offer and completion.
This is a hands-on, client-facing role combining account management, customer success, and growth.
The Role
- Build strong relationships with new and existing customers
- Help customers successfully adopt and get value from Instamo
- Visit customers across the UK to understand their businesses and identify opportunities for growth
- Spot opportunities to increase adoption and introduce additional Instamo products
- Gather customer feedback and work closely with our product and technology teams
- Identify and resolve issues before they become problems
- Monitor account health, engagement, and growth opportunities
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WHO WE'RE LOOKING FOR
Mortgage industry experience is a must. You'll need experience in at least one of the following:
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Your very own career expert that helps elevate your application to the next level.
- A mortgage CRM or mortgage technology business
- As a mortgage adviser
- Mortgage administration or case management
You don't need years of account management or SaaS experience. We can teach you that.
We're looking for someone who is brilliant with people, proactive, commercially minded, curious, and excited about using technology to improve the mortgage industry.
You'll also need to be happy travelling across the UK and spending time face-to-face with our customers.
Mortgage experience gets you through the door. Attitude, curiosity, and drive are what we're really hiring for.
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