Lalu
Growth Executive - Lalu Care
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Growth Executive - Lalu Care
About the Company
Lalu is the next-generation AI health data platform connecting healthcare, businesses and consumers for the consented flow of curated health data. Founded in 2017, Lalu was created with a simple belief: health data should be easier to access, understand and use. Today, our platform helps organisations deliver better outcomes using trusted health information while ensuring individuals remain at the centre of every interaction. Through our service lines - Lalu Care, Lalu Hub and Lalu Me - we are transforming how health data is accessed, shared and understood.
Role Purpose
This role is part of Lalu Care and contributes to the delivery of services that support healthcare providers in managing, accessing and sharing health information efficiently, securely and compliantly. Working closely with colleagues, customers and stakeholders, the role helps ensure the successful delivery of high-quality services that reduce administrative burden, improve operational effectiveness and create better outcomes for healthcare.
You will contribute to the achievement of Lalu Care's strategic and operational objectives through effective collaboration, continuous improvement and a commitment to service excellence, while maintaining the highest standards of quality, governance and data security.
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The Role
Title: Growth Executive
Division: Growth
Reports To: Growth Manager
Job Overview:
The Growth Exec owns the creation of Opportunities for Lalu Care taking prospects from initial engagement through to a validated, qualified Opportunity, and on to a scheduled service overview session ready for Sales (AE/BDM) conversion. An Opportunity is defined as: a discovery call has been conducted and genuine buyer intent has been validated. The Growth Exec owns the full arc of that relationship up to handoff; there is no separate prospecting-only or qualification-only stage; this is one continuous, consultative motion.
Key Responsibilities:
Pipeline & Opportunity Creation
- Own prospecting and outreach for Lalu Care working MQLs passed from the Growth Marketing Exec alongside self-sourced prospects.
- Conduct discovery calls to understand prospect needs, validate fit, and establish genuine buyer intent.
- Apply the agreed, documented intent-validation criteria consistently so that every Opportunity passed forward meets a shared criteria with Sales.
- Progress qualified Opportunities where intent and fit are validated, with a service overview session scheduled for AE/BDM conversion.
- Own conversion rates from initial engagement through to opportunity for Lalu Care.
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Handoff & Collaboration with Sales
- Ensure every opportunity handoff includes full context (discovery notes, validated intent, stakeholders involved) so Sales can pick up the deal without losing momentum.
- Maintain a joint, documented definition of "qualified" with Sales (AE/BDM) and revisit it regularly to keep standards aligned.
- Support Sales with re-engagement where an Opportunity stalls before handoff.
Marketing Collaboration
- Work closely with the Growth Marketing Exec to feed back on lead quality, messaging effectiveness, and buyer objections, so campaigns improve over time.
- Provide front-line market and buyer insight into the growth planning cadence.
Reporting
- Maintain accurate, up-to-date pipeline records for all prospects and opportunities.
- Report on prospecting volume, qualification rate, and opportunity conversion
Key Performance Indicators
- Opportunities created
- Pipeline conversion
- Pipeline value generated
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