Create Engage
Growth Marketing - Senior Account Manager - B2B - £40k to £52k
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Create Engage is a growth partner for ambitious boutique consultancies. We are not a traditional marketing agency. We are an outsourced marketing team, embedded in our clients' businesses, building the marketing and pipeline structures that drive their commercial growth.
We do this through our Growth Operating System (Growth OS), a joined-up framework across Growth Strategy, Demand Engine, Pipeline Management and Success Infrastructure that turns marketing into predictable, measurable momentum for our clients.
We are a small and growing team, supported by a specialist part-time and freelance creative bench. We are at £1m revenue with a goal to reach £5m by 2030, and this hire is central to getting there.
Role
This role owns the day-to-day marketing for two to three founder-led consultancies, typically businesses of 20 to 200 people, running the plan, executing the campaigns, advising the client, and bringing recommendations rather than waiting to be asked. You will work in a pod alongside an Account Director, who supports, coaches and guides you.
It is a genuinely blended role: part client strategy and relationship management, part hands-on content. Expect roughly 30% of your time hands-on with content, whether that is planning it, briefing it, creating it or reviewing it, alongside the client relationship, the plan, and the reporting rhythm that sits underneath it all.
Responsibilities
- Own the client relationship. Set the agenda for your meetings, bring the analysis, and lead the conversation rather than administer it.
- Build and run a busy plan of multiple concurrent campaigns and weekly content, combining creative flair with the structure to keep it all on track.
- Create and direct content. Create and build some of it yourself, brief and review the rest, and choose whichever route is most effective and best for the client.
- Own the lead follow-up process. Put the process and the communications in place for the client's team, run the lead review meeting, and keep every lead moving through their tracker and CRM.
- Run the reporting rhythm: Weekly Tactical Sync, Monthly Performance and Lead Pulse Check, and Quarterly Marketing Review. Every one of those is a chance to tell the client something they did not already know.
- Bring a point of view to every client meeting. Spot what is not working before the client does, and challenge their instincts when they are pulling in the wrong direction.
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Requirements
- Agency-side background, ideally B2B or professional services. You are a Senior Account Manager or equivalent currently, with a minimum of 4 years' experience overall and at least half of that in agency roles like this one.
- Comfortable holding the confidence of a founder or CEO on day-to-day work, without needing anyone else in the room. Our industry is largely male-dominated, and our client base reflects that. Most of your senior stakeholders will be men, though not all, and you will not be liaising with a client-side stakeholder at a comparable marketing level to your own.
- Genuinely interested in business. You want to understand how a client's business makes money, not just their marketing, and you can speak to it with real confidence.
- Structured and organised, with a lot of small moving parts to manage and no tolerance for letting any of them slip.
- Creates and edits to a standard that needs one round of amends, not five, and briefs clearly enough to get the right thing back first time.
- Focused on real leads and conversations as the true measure of success, not opens, engagement or awards.
- Comfortable in a small team. You pull your weight, you help without waiting to be asked, and you lift the people around you.
Results
- Your clients stay with us and are excited about what comes next.
- Client health holds at 8 to 9 out of 10 across your portfolio, with risk flagged early rather than discovered late.
- Your clients hit their agreed quarterly and annual targets for qualified leads and conversations.
- Every lead is reviewed within 24 hours, and has a named owner and a next action within 7 days.
- Work reaches your Account Director or your client ready first time, with one round of amends the standard rather than the exception.
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Location
Bristol based hybrid, two days a week in the office (with Wednesday as a fixed all team day)
Compensation
£40,000 to £52,000 base salary, depending on experience
Benefits
- 36 days holiday, of which 6 are our Christmas closure, plus our annual strategy away weekend
- Flexible working
- Private medical cover including physical and mental health benefits, along with free Headspace subscription
- Monthly sessions with our resident physio
- Monthly socials, all paid for by the agency
- Free onsite parking
Our Values
- We Make It Remarkable. We are the best in the business at growing our clients. We exceed expectations within scope, time and budget, and we understand our clients' needs better than they do.
- We Delight With Detail. The basics are our secret weapon. We live for planning, detail and making sure everything is in its place, and we treat a client's brand as if it were our own.
- We Always Take Ownership. We own our world: our clients, our tasks, our commitments and our own careers. We are no-drama, and we ask for help early rather than late.
- We Win As One. We show up for each other without waiting to be asked, and we love making each other better by sharing what we know.
- We Laugh Every Day. We are radiators, not drains. We are the meeting our clients look forward to, and we make the time to have fun together.
How To Apply
If this sounds like your ideal role, we’d love to hear from you. To apply, please complete the application form linked above and send us:
- 💻 A 1-page cover letter explaining why you’re a great fit for Create Engage and how you can help us grow.
- 💻 Your CV (no more than 2 pages) with "Create Engage" in the footer.
- 🕐 Deadline: Applications close on 16th October.
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