Growth Specialist

This will include:

• Mapping the customer journey from acquisition through to repeat purchase.
• Identifying opportunities to improve conversion, AOV, CAC and customer lifetime value.
• Understanding where brands are underperforming against their potential.
• Turning data and insight into clear, commercially focused recommendations.
• Helping clients prioritise the initiatives most likely to have a meaningful impact.

Looking at the bigger picture

This isn't a role focused on a single marketing channel.

You'll take a holistic view of growth, understanding how areas including paid media, retention, email, subscription and eCommerce performance work together.

Using data to tell the story

You'll be comfortable getting into the numbers and translating performance data into meaningful commercial insight.

Rather than simply reporting on what has happened, you'll help clients understand why it happened—and what they should do next.

Over time, you'll take ownership of client reporting and quarterly business reviews, becoming a trusted strategic partner to the brands you work with.

Working collaboratively

You'll work closely with specialists across the business, including teams in paid media, retention, design, development and client services.

Your role will be to connect the dots, ensuring activity across different channels is aligned with the wider growth strategy and focused on the commercial outcomes that matter most.

What We're Looking For

We're looking for someone with a strong understanding of how modern DTC and eCommerce businesses grow.

You may currently be working in a growth, eCommerce, strategy or performance-focused role, either agency-side or in-house. Most importantly, you'll be commercially curious and enjoy using data to solve problems.

You'll ideally bring:

• Around five years' experience in a growth, eCommerce or digital strategy-focused role.
• A strong understanding of DTC and eCommerce business models.
• Experience analysing customer journeys and identifying growth opportunities.
• A good understanding of key commercial metrics, including CAC, LTV, AOV and conversion rate.
• The ability to turn complex data into clear and actionable recommendations.
• Experience working across multiple areas of digital growth, such as acquisition, retention, email and subscription.
• Strong communication and presentation skills.
• The confidence to work directly with clients and build trusted relationships.

Why Join?

This is a fantastic opportunity to work with a diverse portfolio of ambitious consumer brands while developing your career within a growing and highly specialist agency.

You'll work closely with experienced growth leaders, gain exposure to a wide range of business challenges and have the opportunity to take increasing ownership of client strategy as you grow in the role.

If you're someone who loves understanding what makes businesses grow—and wants to work across acquisition, conversion, retention and the wider customer journey—this could be the perfect next step.

Please note: Due to the high volume of applications we receive, only candidates selected for interview will be contacted. If you have not heard from us within two weeks of submitting your application, please assume your application has been unsuccessful on this occasion.

Our client is proud to be an equal opportunities employer and is committed to building an inclusive workplace. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.