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About Sierra
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.
We are guided by a set of values that define our culture:
- Trust
- Customer Obsession
- Craftsmanship
- Intensity
- Family
Our co-founders are Bret Taylor and Clay Bavor:
- Bret Taylor currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which acquired the company he founded, Quip) and CTO of Facebook. He was also one of Google’s earliest product managers and co-creator of Google Maps.
- Clay Bavor spent 18 years at Google, leading initiatives like Google Labs, Project Starline (AR/VR), Google Lens, and Google Workspace. Before founding Sierra, he led Google’s AI-first approach and Agent Development strategies.
What You’ll Do
Support Sales, Marketing, and customer-facing teams by:
- Driving end-to-end GTM (Go-to-Market) processes, including:
- Building pricing proposals
- Developing customer presentations
- Delivering financial analyses to enable team success
- Analyzing, optimizing, and implementing sales territories and processes for a fast-growing sales team
- Building prospecting programs and marketing campaigns to drive net new demand
- Helping define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises
- Identifying whitespace in accounts and expanding opportunities through repeatable motions that convert post-sale momentum into durable revenue growth
- Driving alignment between Sales and Agent Development, optimizing cross-functional processes
- Collaborating with Pricing, Legal, Operations, Sales, Agent Development, and Finance teams to:
- Identify inefficiencies in current GTM operations
- Design scalable solutions to support Sierra’s growth
- Turning data-driven insights into actionable, executive-ready recommendations
- Taking on special projects related to:
- International expansion
- Pricing and deal strategy
- Marketing enablement
- AI Agent development
- Acting as a versatile, proactive team player to handle both foundational tasks and high-impact initiatives
- Leveraging AI-native tools (e.g., Claude Code, Cursor, Codex) to:
- Automate workflows
- Build lightweight internal systems
- Create operational leverage
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What You’ll Bring
- 4+ years of experience in:
- Revenue Operations (RevOps)
- Sales Operations
- Management Consulting
- Corporate Strategy
- Business Operations
- Proficiency in:
- Financial modeling (e.g., Excel, Google Sheets)
- Data analysis and visualization (Tableau, Looker, Power BI)
- A detail-oriented, methodical, and process-driven mindset with a focus on efficiency and accuracy
- Strong ability to:
- Manage multiple projects
- Prioritize effectively
- Meet deadlines
- A proactive mindset to:
- Navigate ambiguity
- Drive and execute initiatives
- Deliver results in a fast-paced environment
- Strong written and verbal communication skills, including:
- Distilling complex ideas into clear recommendations
- Presenting insights to executives
Even better if you have:
- Experience with SQL queries
- Familiarity with:
- CRM platforms (Salesforce, HubSpot)
- Marketing automation tools
- 0-1 startup or operational experience
Our Values
- Trust
- Internal and external accountability, empathy, quality, and responsiveness
- Making AI more accessible, safe, and useful
- Supporting professional and personal growth for team members
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-
Customer Obsession
- Deep understanding of customer business goals
- Focusing on outcomes over technical milestones
- Prioritizing customer issues above all tasks
-
Craftsmanship
- Attention to detail in every aspect of work (from content to architecture)
- Willingness to fix issues and improve continuously
- Pride in high-quality products
-
Intensity
- Leverage speed and urgency to ensure innovation
- Open and blame-free discussions to improve following failure
-
Family
- Balancing intensity with well-being
- Supporting parents and diverse personal lives
- Respecting and celebrating individual growth
What We Offer
Full-time employees receive:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits (extended to family)
- Life insurance and disability benefits
- Retirement plans (varies by region)
- Parental and fertility benefits (supported by Carrot)
- Complimentary lunches, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons (yes, really)
Benefits may vary based on region and location. Eligible employees can participate in Sierra’s equity plans, subject to applicable policies.
Be You, With Us
We’re committed to diversity and inclusion, reflecting the global complexities of AI adoption. Our culture thrives on varied talents, backgrounds, and experiences.
You’re encouraged to apply even if your experience doesn’t exactly match this description. We consider candidates without regard to: Race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression/identity, sexual orientation, citizenship, or any other protected class.
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