Uniserve
GTM Support Assistant
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
GTM Support Assistant
Uniserve is looking for a proactive and organised GTM Support Assistant to join our Global Trade Management team. Working closely with GTM Client Managers, you'll help deliver exceptional service to key customers through reporting, operational support, pricing coordination and account management. This is a fantastic opportunity to develop your career within a fast-paced and growing logistics environment.
Key Responsibilities:
- Provide day-to-day administrative support to the GTM team and GTM Client Managers.
- Act as a key point of contact for clients, responding to queries and supporting issue resolution.
- Support customer accounts by ensuring all activities are delivered in line with agreed SOPs and customer requirements.
- Respond to pricing requests and assist with quote preparation and pricing maintenance.
- Produce and maintain customer dashboards, KPI reporting packs and management information.
- Analyse operational and KPI data, investigating trends and anomalies to support customer reviews and presentations.
- Coordinate with internal operational teams across Ocean, Air, Road, Warehousing, Customs and Finance to support service delivery.
- Maintain accurate customer, shipment and compliance data across internal systems.
- Monitor compliance requirements and ensure actions are completed by relevant stakeholders.
- Support management fee invoicing and general account administration activities.
- Identify opportunities to improve processes, efficiency and customer outcomes.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We're Looking For:
- Previous administration, customer service, account support or logistics experience.
- Excellent organisational skills with the ability to manage multiple priorities.
- Strong attention to detail and a high level of accuracy.
- Excellent written and verbal communication skills.
- Confident user of Microsoft Office, particularly Excel.
- Ability to analyse information, identify trends and investigate issues.
- Strong stakeholder management skills with the ability to build effective working relationships.
- Proactive, adaptable and solutions-focused approach.
- Experience within logistics, supply chain, freight forwarding or customer account management would be advantageous.
- Knowledge of reporting tools such as Power BI would be beneficial.
Benefits:
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Competitive Salary: We value your skills and commitment.
- Discretionary Bonus: Because your hard work deserves to be rewarded.
- Pension Scheme: We've got your future covered.
- Annual Salary Review: Your growth matters to us.
- Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
- Interest-Free Company Loan: We're here to support you.
- Free On-Site Parking: Convenient and hassle-free.
- Referral Bonus £750: Spread the word and earn some extra cash.
- Care First Lifestyle Programme: Because your well-being matters.
- Flu Jabs Annually: Stay healthy, on us.
- Group Life Policy: We've got you covered.
- Electric Vehicle Charging Points at Work: Embrace sustainable transport
- Flexible Career Pathway: Grow with us!
- Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain.
- Enhanced Holiday Scheme: we believe loyalty should be rewarded.
- Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more.
- Private Health Care: We are committed to your wellbeing.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location