Langosteria
Guest Relation Manager
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At Langosteria, every detail matters and every guest experience tells a story. We’re looking for a Guest Relations Manager who will be the face of our restaurant, ensuring each guest feels welcomed, recognized, and eager to return.
This role is key in creating emotional connections with our guests, managing reservations and seating, and turning every interaction into a memorable moment.
What you’ll do:
- Be the first and last point of contact for our guests, ensuring a warm and professional welcome
- Manage reservations, seating plans, and guest flow with precision and care
- Build strong relationships with regular and VIP guests
- Handle feedback and special requests with discretion and empathy
- Collaborate closely with the Restaurant Manager and FOH team to ensure seamless service
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Who you are:
- Passionate about hospitality and guest experience in a fine dining environment
- Highly organized, detail-oriented, and calm under pressure
- Excellent communicator with a natural sense of elegance and empathy
- Proactive, problem-solver, and guest-focused mindset
- Fluent in Italian & English (B2+) – French is a plus (B1+)
Why Langosteria?
- Be part of an internationally recognized fine dining brand
- Work with a passionate, high-performing team
- Grow your career in a supportive environment where leadership truly matters
If leading a team and creating exceptional dining experiences excites you, we want to meet you!
Next Steps
Once we have received your CV, we will take the time to review it carefully.
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If there is a match with this or other open positions within the Group, we will contact you to start getting to know each other.
The selection process generally includes an interview with the Talent Acquisition Team, a technical interview with a line manager, and possibly an interview with the company’s executive team.
The order and number of interviews may vary depending on recruitment needs.
Alternatively, we will be happy to keep your CV in our database so that we can review it for future opportunities.
If you identify additional positions of interest that match your profile, we look forward to receiving your application so we can evaluate it again.
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