Hilton
Guest Service Assistant - Hotel Reception
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Hampton by Hilton Newcastle is recruiting a part-time Hotel Reception / Guest Service Assistant.
The perfect candidate will have experience in the hospitality industry, ideally having worked in a hotel, bar, or restaurant.
Hours: 24 hours per week (mix of 8hr and 12hr shifts)
Shifts: 2 or 3 shifts per week (plus overtime opportunities)
Salary: £13.00 per hour
We want a confident communicator who brings personality and shine to our team.
Main Roles & Responsibilities
- Working across all departments of the hotel including reception, bar & kitchen.
- Checking guests in/out.
- Managing bills & payments.
- Helping guests & creating positive experiences.
- Prepare and serve food from a limited simple menu.
- Serving alcohol, soft drinks, hot drinks & snacks.
- Follow all food safety, licensing, and health and safety policies to work safely.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You will have 'Hamptonality'
- Great energy and a can-do attitude.
- Great team player, and you love chatting with guests.
- Skilled multitasker who can balance hard work with great service.
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience
- Hotel reception or similar experience in the hospitality industry
- Knowledge of hotel reservation systems
- Knowledge of Food Safety & Licensing laws
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Perks
- Permanent contract with salary exceeding national living wage.
- Paid breaks for shifts that exceed 6 hours.
- Hilton Team Member Travel Program, discounted stays across Hilton hotels worldwide.
- Hilton University platform and FLOW for all training requirements.
- WeCare app – to support your mental, physical, social, and financial wellbeing.
- BHN Extras! - bYond prepaid shopping card, discounted digital gift cards.
- Eye Care voucher scheme – free eye tests and help towards prescription glasses.
If this sounds like the job for you, apply today!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills