The Brick
Handy Person
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Handy Person
Salary: 32,178.00
Hours: 37.5
Contract Length: Permanent
Holidays: 30 days inclusive of Bank Holidays
Based At: Wigan Town Centre Location with regular visits to all charity premises
Responsible To: Head of Housing
Accountable To: Queens Hall Action on Poverty
To Apply: Please review the Job Description attached and enclose your CV along with a covering letter explaining why you feel you are perfect for this role.
Closing Date: Friday 28th August 2026
Interview Date: We encourage early applications, as interviews will be arranged progressively
Job Summary
The Brick is a growing charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. Our core work is in homelessness, and these projects include emergency and supported accommodation, street outreach and homelessness prevention programmes. In March 2023, we launched England’s first multibank in partnership with Gordon Brown and Amazon. We have since distributed 3 million household items, donated to us by businesses, to families in need via a network of over 400 professional partners across Greater Manchester and neighbouring towns. We have huge ambitions to grow this project across the northwest by increasing funding donations and hence capacity. We also operate an affordable food community, serving 600 households every month with affordable food and distribute pre-loved furniture items to families in need across the Wigan Borough. We are now looking for an enthusiastic, proactive and inspirational Maintenance Officer to join our team, a believer in the right to equal life chances with a passion to improve lives through collaboration and innovation.
Job Purpose
The Handy Person will be integral to the quality and performance of the charity going forward. We are committed to the Good Landlord Charter, and to delivering safe, decent and affordable homes – you will be integral in ensuring that we always reach best practice in these areas. We are looking for someone with relevant skills and experience to play a vital role in the effective running and day to day functions of the charity, responsible for the charity’s buildings and vehicles. You will be required to maintain robust records and assist with matters of health and safety as well as property and buildings management. You will have customer and employee service at the heart of everything you do, so that anyone who deals with The Brick internally or externally receives top quality and compliant service every time. Whilst ‘customer first’ must be your first core value this will be followed closely by responsibility, trust and confidence. You will ensure that efficient Health and Safety and risk management processes are in place across all areas of the charity, developing and implementing processes if necessary to ensure the smooth running of departments. You will strive to develop good working relationships with other colleagues across the organisation, seeking out opportunities to work collaboratively wherever possible. In return you will receive a full wellbeing offer, including an employee assistance package, a full induction on processes, systems, role specific training and other sector relevant training such as asset-based working. We are a committed learning and development Charity with a robust induction, we offer regular access to extensive CPD and career progression (internal and external training) a friendly and supportive team environment, company sick pay.
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KEY TASKS & RESPONSIBILITIES
- Carry out repairs and general maintenance - working flexibly across Wigan and Leigh. These services include but not limited to basic plumbing, joinery and paint and decorating.
- Oversee planned preventative maintenance (PPM), testing/inspections, and reactive repairs across all buildings across Wigan and Leigh.
- Ensure that a high level of quality control is maintained for all works undertaken for all repairs and maintenance.
- Assist The Head of Central Services in the renewal of contracts, including competitive tendering of larger contracts.
- Ensure the charity’s building assets are well maintained and provide a safe environment for all employees, residents and visitors.
- Responsible for building security systems, keys and fobs, alarm monitoring and keyholding services, and alongside other managers oversee emergency procedures & act as a fire warden.
- Agree the scope of any work with the SLT and obtain quotes from third party contractors prior to instructing them to undertake the work to demonstrate that best value has been obtained. The number of quotes and budget obtained will be in line with the charity procurement policy.
- Responsible for the operation of a preventative planned maintenance programme and for inspections of the buildings, fixtures, fittings, furniture, premises and grounds to all Brick sites for minor work or repairs. Undertake regular (monthly) site inspections. Identify defects and put in a process to repair and maintenance requirements: This requires a proactive approach – Identify problems and deal with them.
- Provide competent, professional business focussed and risk-based advice to the SLT and Service Managers in their designated service area to enable them to carry out their statutory duties with regard to health, safety and the environment – liaising directly with our H&S consultants.
- Develop a consistent approach to ensuring HSE management systems are in place, in use and appropriately reported.
- Responsible for ensuring that managers complete all H&S actions for their sites as identified in audits/risk assessment and incident investigations.
- Manage contractors on site to ensure compliance with contract and H&S regulations.
- Liaise closely with all key stakeholders on matters of importance (e.g., contractors regarding asbestos issues and PAT testing)
- Ensure legal and contractual compliance with regards to gas, fire, legionella, asbestos, event safety, clinical incidents, and accidents on our premises and/or in our day-to-day activities.
- Arrange all appropriate meetings e.g site and buildings or H&S committees
- To understand and adhere to the COSHH and other H&S regulations.
- Ensure that a register of all hazardous chemicals in use on the site is developed and maintained and ensure that all staff who use the chemicals are aware of how they should be safely used and stored.
- To maintain the fleet of vehicles owned by The Brick, including insurance, tax, MOT, fuel and maintenance.
- To ensure that the vehicles are regularly cleaned and looked after. Programming regular inspections of fleet and contracted vehicles and drivers to confirm that they are carrying out their legal responsibilities.
- Planned and cyclical maintenance tasks
- All regulatory building compliance requirements
- Ensure that accurate registers are kept of asbestos, and hazardous substances across all sites
- Ensure minutes are taken at any operational meeting in particular, Health and Safety meetings.
- Provide monthly reports to the head of Service.
- They must be sufficiently physically fit to be able to carry out the demands of the role, including occasional working at height, heavy lifting, and regular driving.
- To uphold and carry out the duties with due regard to the ethos and values of YMCA DownsLink including our commitment to equality and diversity, and the nature of its activities. As well as fostering a commitment to improving the lives of young people.
- To maintain expert professional knowledge and demonstrate ways of putting this into practice in the workplace.
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PARTNERSHIP WORKING
The Brick is committed to delivering Wigan Council’s approach to Progress with Unity and as such we are asking for applicants who demonstrate an understanding of these values. We are looking for innovation and creativity, The Brick is not afraid to do things differently and pilot new initiatives to trial and test new ideas.
OTHER
Health and Safety In line with Health and Safety and Lone Working Policies, take reasonable care of personal health and safety and the health and safety of colleagues, mentors and service users and other persons who may be affected by acts and omissions. Reporting any incidents and Safeguarding concerns in a timely and effective manner following the Wigan tier report system.
Diversity Understand and implement The Brick’s Equality and Diversity Policy
Out of Hours You will be expected to undertake work on weekends and evenings if the charity requires. Be willing to undertake and assist in fundraising activities which may occur out of hours. Promoting fundraising for the Charity
To promote good communication within The Brick and the Charity as a whole. To ensure good time management
Queen’s Hall Action on Poverty are committed to the safeguarding and protection of all young people and adults, In line with our Safeguarding policies. We will carefully select, train and support all those with any responsibility within the Charity, in accordance with our rigorous recruitment and selection policies. This post is subject to a criminal records check. In the event of a successful application a disclosure will be sought. The Brick is committed to promoting a diverse and inclusive workplace, which attracts all candidates and signals our commitment to celebrate and promote diversity. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of our workforce. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and support or staff from different backgrounds
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