Bell Integration
Hardware Engineer
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Datacentre Hardware Engineer
Location: Newbury/Swindon area (5 days per week onsite)
Competitive salary with on-call allowance and overtime
At Bell Integration, we keep some of the world's most critical IT environments running. We're looking for an experienced Hardware & Datacentre Engineer with SC Clearance to join our team, providing hands-on support within a customer datacentre environment.
This is a highly technical, customer-facing role where you'll be responsible for maintaining, troubleshooting, upgrading, and supporting enterprise infrastructure whilst ensuring the highest standards of service, security, and operational excellence.
What You'll Be Doing
- Installing, maintaining, and replacing enterprise server, storage, and network hardware
- Performing hardware break-fix activities and resolving incidents within SLA targets
- Rack, stack, cable, and decommission datacentre equipment
- Managing structured copper and fibre cabling installations
- Supporting power management activities, equipment health checks, and hardware upgrades
- Executing infrastructure changes and supporting project deployments
- Working closely with customers, vendors, and remote engineering teams
- Maintaining accurate asset records, documentation, and technical reports
- Contributing to major incident response, root cause investigations, and disaster recovery activities
- Ensuring compliance with all customer security, operational, and health & safety requirements
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What We're Looking For
Essential Experience
- Previous hands-on experience working within a datacentre environment (this is a must-have)
- Minimum 3 years' experience in a hardware engineering, datacentre engineering, or infrastructure support role
- Strong experience supporting enterprise hardware from vendors such as Dell, HPE, IBM, Lenovo, Cisco UCS, or similar, with a preference for Dell and HPE
- Experience performing hardware diagnostics, replacements, upgrades, and break-fix activities
- Knowledge of structured cabling, including fibre and copper
- Experience working in high-pressure, mission-critical environments where downtime is not an option
- Comfortable working independently within secure customer environments
- Experience with ITSM tools such as ServiceNow, Remedy, or Jira
Highly Desirable
- Customer-facing experience within a managed services, consulting, or customer-owned datacentre environment
- Experience supporting enterprise storage platforms
- Understanding of datacentre power, cooling, and infrastructure operations
- Knowledge of incident, problem, and change management processes
- ITIL Foundation or relevant vendor certifications
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What Success Looks Like
You'll be someone who thrives in a fast-paced environment, takes ownership of issues, and delivers consistently high levels of customer service. You'll be trusted to resolve hardware incidents efficiently, maintain operational standards, and act as a key technical presence onsite for our customer.
What's In It For You?
- Work on large-scale enterprise infrastructure within a critical datacentre environment
- Join a highly skilled team supporting complex technologies and customer environments
- Opportunities for training, certification, and career development
- Be part of a company that values technical expertise, professionalism, and customer success
Please Note
- Participation in an on-call one week on one week off rota is required.
- You must have security clearance for this role.
If you've built your career in datacentres, enjoy hands-on hardware engineering, and can perform under pressure in critical environments, we'd love to hear from you.
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