The Flour Pot Bakery
Head Barista

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About the Flour Pot Bakery
The Flour Pot Bakery is a beloved community hub known for its coffee offering, artisanal baked products, and welcoming atmosphere. We pride ourselves on our commitment to quality, creativity, and customer satisfaction. We are looking for an enthusiastic and experienced Head Barista to join our team and help us continue to create memorable coffee experiences for our customers.
Position Summary
The Head Barista is a hands-on leader responsible for delivering exceptional coffee, maintaining bar standards, and guiding the barista team. This role blends technical coffee expertise with leadership, training, and daily operations to ensure every guest has a consistently great experience.
Key Responsibilities
- Lead daily coffee bar operations, ensuring speed, quality, and consistency
- Prepare and serve espresso drinks, brewed coffee, and specialty beverages to Flour Pot standards
- Train, mentor, and support baristas; set the tone for hospitality and teamwork
- Oversee coffee quality control, including dialing in espresso and maintaining recipes
- Maintain cleanliness, organisation, and food safety standards at the bar
- Manage coffee inventory, ordering, and waste reduction
- Troubleshoot equipment issues and coordinate maintenance as needed
- Collaborate with the Coffee Technician, Coffee Trainer, and Milk Shed Roastery team to ensure a consistent product offering, understanding, and knowledge of all new coffee releases, equipment, and seasonal drinks
- Drive pace during busy service periods and model calm, efficient leadership
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Qualifications


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- Demonstrated barista skills, including espresso preparation, milk steaming, and specialty coffee service.
- Strong customer service and interpersonal skills to create a welcoming, inclusive environment.
- Clear, professional communication skills for interacting with guests and collaborating with the team.
- Experience with basic food preparation and handling in a café, bakery, or hospitality setting.
- Previous supervisory or team-leading experience in a coffee shop or similar environment is highly beneficial.
- Knowledge of food safety and hygiene practices; relevant certifications are an advantage.
- Ability to work flexibly, including weekends and peak hours, in a fast-paced setting.
- Passion for artisan food and specialty coffee, with an eye for detail and consistency.
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