DWR Cymru Cyfyngedig Welsh Water Plc
Head Chef
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Job Requisition Number 8744
Work Type Permanent (37 hours / week)
Job Function Leisure and Hospitality
Salary Range Up to £35,000 per annum
Base Closing Date
Llanishen 23:59 on 16 August 2026
Who we are
Our Visitor Attraction site at Lisvane and Llanishen opened in 2023, in the North of Cardiff, and is open all year round! This is an exciting opportunity for anyone wishing to join Welsh Water. The site boasts, a state-of-the-art Visitor Attraction building with 150 cover restaurant, balcony with views over both reservoirs, group and cubicle changing rooms, both land and water-based activities, education learning space, bird hides & islands, meeting rooms and a Grab & Go.
…Come and join our team and work in this green / blue oasis less than 5 miles from Cardiff city centre. Want to see more? Take a look at here: https://lisvane-llanishen.com/About
About you
Essential Knowledge, Skills and Experience
We're looking for someone who is passionate about great food, enjoys leading and developing others and is committed to delivering an excellent customer experience.
You'll bring:
- Experience working within a catering, café or hospitality environment, with a passion for creating high-quality dishes using fresh, locally sourced ingredients.
- Practical knowledge of health and safety within a food, retail or hospitality setting.
- Excellent customer service skills and the ability to build positive relationships with customers, colleagues and stakeholders from a variety of backgrounds.
- Experience managing budgets, menu costings, gross profit margins, cash handling and day-to-day financial performance.
- Knowledge of food safety, licensing and regulatory requirements, including food hygiene standards, Environmental Health requirements and trading standards.
- Experience supporting, developing and motivating a team to deliver excellent service and achieve shared goals.
- Experience planning and delivering successful events, functions or hospitality services.
- Experience identifying opportunities to grow sales, improve performance and enhance the customer experience within a food and beverage operation.
- Demonstrable experience delivering consistently high standards of food production and service, with a focus on quality and customer satisfaction.
- Previous people management or supervisory experience, including coaching, supporting and developing team members.
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Good to know
This is a Head Chef role designed to support a healthy work-life balance without compromising on quality, creativity or career development. You'll primarily work daytime hours, typically 8:00am to 4:00pm, with only occasional variations and a maximum of two later finishes per week (up to 10:00pm). Weekend working is shared fairly across the team, averaging one weekend in three, and you'll receive your rota by the 14th of each month, giving you plenty of time to plan your personal commitments.
You'll work any five days out of seven on an annualised hours contract. This means your working hours are spread across the year to reflect seasonal business demands, with busier periods balanced by quieter periods, while you continue to receive the same monthly salary throughout the year. Unlike many hospitality roles, you'll benefit from no split shifts, providing greater consistency and predictability in your working day.
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You'll be joining a friendly, supportive team where people enjoy working together to deliver excellent food and service in a well-organised environment.
For an informal discussion about this role, please contact James.Griffith@dwrcymru.com and quote the Job ID in the subject line.
Benefits
We have great benefits, including:
- Annual pay review
- Staff Discounts at our visitor attractions
- Uniform provided
- Beautiful working location
- Flexible working hours
Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.
Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.
Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.
Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT
© Dŵr Cymru Cyf 2019.
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