Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
We are recruiting for our first art'otel in London!
A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art'otel London Battersea power station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station.
As Our Head Concierge, You Will Receive
- Salary: Highly competitive with great benefits
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Start with 30 days of holiday per year - including bank holidays, increasing with years of service
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750!
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- 24/7 employee assistance programme
- Rota given 2 weeks in advance
- Departmental productivity & service incentive scheme
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
We are looking for a Head Concierge with a passion and skills set for exceptional Customer Service and who:
- Welcomes all guests who come to the hotel and ensuring they are fully informed about events at the hotel and working closely with F&B and M&E outlets
- Ensures the hotel entrance is covered at all times
- Communicates effectively with Guests via written correspondence, phone, technological platforms and face-to-face
- Proactively upsells and promotes all hotel outlets (such as upselling, special events, artbeat program & VIP amenities) as well as any related reward programs; Actively supports the planning and development of hotel services,
- Manages the lifts ensuring all guests reach their destination
- Manages phase 3 residents' pool bookings ensuring all residents have an active and paid booking slot
- Engages with colleagues, guests and appropriate departments to ensure feel part of the hotel team
- Works together with relevant stakeholders to ensure a smooth guest journey, creating seamless experiences across all touchpoints of the hotel
- Creates a welcoming atmosphere and personalised service for each individual external and internal guest having an eye for detail and responding appropriately to guest, colleague and leadership feedback
- Actively contributes to your immediate as well as wider hotel team, uses all forms of communication appropriate for each situation and displays positive and open body language. Identifying opportunities and improvements to ways of working whilst being solution focussed to the operational needs of the hotel.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you share a passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.
be bold. be creative. be original.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location